UpPromote Affiliate Marketing
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There are some issues with the app itself. I created a list and sent it to customer service who said all the items I discussed they have IT working on. It has been months though and I haven't seen those changes. Examples would be when refreshing the screen it doesn't keep you on the screen you're at, it boots you all the way back to the beginning. The back arrow does the same, even though it has a back arrow for you to press when you are getting additional details on a referral, it boots you all the way back to the first page. This requires the user to have to really pay attention to the page they were on in order to get back where they were. Its a time suck. The customer service team though has been spot on and very helpful. They always take their time to really show me exactly what I need. SELINA and NICK are all I have worked with and they are 5 STARS for sure. If the app fixes the back arrow or refresh button, it would get 5 stars as well.
Hi there. This is Stark from UpPromote support. I hope you're doing well. We have changed the back end codes so that it will save the filters and paging on the same session (as long as you don't go to another tab on the left-hand navigation bar). It's currently on the testing phase and will be released very soon. We will send you a notification as soon as it's available. I hope with this change, your experience with UpPromote will be flawless. Thank you for bringing this up to our attention. All the best,
The app performs quite well. I think it would be good to improve some details, but I don't know if it is technically possible. So congratulations to those who created this app and grateful for helping small brands. The service via chat is very good, especially there is a guy named Nick and a girl named Tanie who are always making an effort to respond and give clear solutions, his helps make understanding the app simpler. Thank you!
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
pretty good experience using the app so far
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
Love that it is user friendly and integrated with in Shopify. I love how it sends emails to Affiliate and creates coupon codes for each person for free. I wish you could for free create customize link for each affiliate instead of having to pay for this feature.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
Não tenho muito ainda dizer!
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
love the ease of use for the most part
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
Excellent app that seems to do absolutely everything one could hope for. Customer service is quick and helpful. I highly recommend. I only removed a star because I believe that the ability to translate the affiliate guide/forms in multiple language should be available on the Growth plan (and not only on the much more expensive Professional plan).
Hello there. This is Stark from UpPromote support. Thank you for the feedback. Just to clarify, you can still put/select any language you want into the affiliate guide page and the affiliate registration form. On the other hand, we do get your point there. Our team will discuss and consider make that function available in the Growth plan. Thank you for the suggestion. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
There are a few improvements needed to make the reporting and comms a little better, but the team at Secomapp are just amazing and super happy to help! I can't say enough about how much effort they put in to help us build the best system possible.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance to work with you to resolve any issue you've been having. Hope you can check out the in-app chat soon. Cheers!
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
A little confusing but so far so good. Hoping it will help manage my affiliates better and help me save time.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
So far so good. Easy set up and set up marketplace ad. All tests were successfull. Let's see how it works from here.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
This Program is to help people successfuuy,I have seen great results so far. y Clothing Store is getting sales and Conversion. I have been very happywith them. Thanks UpPromote.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
The information isn't always straightforward for figuring out an issue. Trying to search for the answer can also be unsatisfactory.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must have tried to find the answer on our document platform. As an app with so many functions and logic, we do understand that we can't possibly put everything into documents. That's why we have the 24/7 in-app chat support channel. In case you have any further questions, please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
First try! Simple and easy to use.I will get back to write more comments if this app help to boost my business
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
Haven't officially started running it yet, but so far their chat support is great! The overall UI looks great as well. I hope they will add Japanese officially in the future.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. We will try our best to add more language translation in the future. For now, you can still manually translate an un-used language into Japanese. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
Gute App für ein Affiliate-System, umfangreiche Funktionen. Ich hatte 2 mal wegen unterschiedlichen Problemen mit dem Support zu tun (Stichwort GDPR) und jedes mal konnte mir der Support zügig weiterhelfen. Wir sind sehr zufrieden mit der App.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
I would recommend this app. Not sure why you ask on why not recomending the app. Beside I am new and still need to check
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
I still need to learn more about this and how it works. I can't really review it until I see how it works in real life when I reach out to people I want to be affiliates and help them navigate through this app to get it done.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
We had some issues on setup, but UpPromote resolved them quickly once we were able to communicate with their Tech Support. We are excited to start signing up new affiliates, and will continue to update this review as we experience issues or successes. But so far, so good.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must still be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
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