All reviews

Rating Breakdown

  • 5
    95% (3,115 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (3,003)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2025

I received a prompt from the chat shortly after I downloaded the app. I spoke with Mina who was extremely helpful, quick and knowledgable..she definitely knows the product well bc there was no lag time in answers. Im really pleased with the response time and customer service I received and i look forward to using this product - im less anxious about it as I know I will receive assistance when needed.

Using app

44 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Tanie was super quick and responsive, helped me get everything set up. Very happy with the service so far.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

We really enjoy UpPromote, it is a really great software! and their support team is always there ready to help, with quick responses and clear answers. Thank you Tanie!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Good customer service

Store

Natalee

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Great app and customer service

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Great customer service

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Fantastic support team. They’re quick to respond, incredibly knowledgeable about their product, and proactive in helping us find solutions that fit our needs. It never felt like we were just another customer. They really took the time to understand our goals and make things work seamlessly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

This app is easy to use, and the support I received from Mina was the cherry on top! I'm glad I found uppromote, it adds value without a big heavy lift for set up (no engineering support needed for us to set up)

Store

EMRA

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Quick customer service that solved our question :)

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Lina provided quick and accurate support. I was able to solve the problem in no time and move on to the next task! Perfect!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Tanie resolved my issue in 5 seconds

Store

Lumara

Using app

2 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Oct. 4, 2025

Tommy was very helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

I had a wonderful experience with UpPromote support. Mina was extremely helpful, patient, and professional throughout the whole process. She guided me step by step, answered all my questions clearly, and even helped me get a free trial to start smoothly with the Growth plan. This level of customer care really makes a big difference, and I’m confident to continue with UpPromote because of the excellent support. Highly recommended!

Store

VELTORI

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Mina is a lifesaver!! I was trying to run a report with some directions from a former colleague and ran into some issues. After I quickly explained my problem, Mina quickly and easily came to the rescue. Best customer experience EVER!! Thank you!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Mina was amazing!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

This app actually help me sell my artwork quickly. I'll look deep into it and maybe subscribe a paid plan for better use of it to boost my sale!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

This is an excellent app that generates genuine orders for us! The customer support team (Tommy) is extremely helpful and resolved the issue I encountered promptly!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

So far it seems to be very good! Hopefully we will keep the track together and will run smoothly all the time. Customer support fast and easy - 5* Thank you

Using app

About 2 months

Total reviews

18

Average rating

4.6

5 / 5 Share

Oct. 2, 2025

Excellent support. I was working with Tanie, and she was able to help me to resolve my issue very quick.

Using app

8 months

Total reviews

1

Average rating

5.0