All reviews

Rating Breakdown

  • 5
    95% (3,096 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,988)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2025

Prompt and clear help! So grateful!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

We've been using this app to keep track of our affiliates, get them their payments, and create coupon codes for them as well. Any issues we've had have been helped right away by their fantastic customer service teams. Today I spoke with Mina about an issue an affiliate was having being able to enter their payment information. Mina was very helpful and quickly got me the steps to help them to access updating their payment information. Knowing the customer service team is there to help even with small issues has made this experience that much better.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

I had a great experience with the app! Tanie answered all my questions brilliantly — even the odd ones — with patience and clarity. The support was super helpful and made everything much easier to navigate. I really appreciate the excellent customer service!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Barney was great he diagnosed our problem and didn't get offline until we figured it out. Appreciate that kind of commitment with him and to the rest of the team who has helpful!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

This is my first time using UpPromote, and I’m seriously impressed. I had a question right after setting things up, and their support team helped me within seconds. The app itself is simple to understand, well organized, and makes launching an affiliate program super smooth. Excited to keep using it and grow my program with their help! Special thanks to Mina for the quick and kind support, solved my issue in seconds!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Mina was such a pleasure to speak with. She was knowledgeable and had quick answers for my many questions. Much appreciated!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Needed help for third-party integration, and The bot app immediate connected me to a person, Mr. Tommy. Helped me sort the issue out.

Store

TBL

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

So far so good! I just started using the app, but it seems very easy to use and the customer service was quick and helpful the first time I reached out.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Mina & Nick were a great help - answered questions almost instantly! Amazing service

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

The customer service staff were very patient and helpful.

Using app

About 3 years

Total reviews

5

Average rating

5.0

2 / 5 Share

Oct. 5, 2025

The app is nice and very easy to use, and the support is great. The main issue is the marketplace, which is full of scammers. The app developers should take responsibility for cleaning it up rather than leaving merchants to deal with the problem.

Store

MoonArt

Using app

14 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Oct. 14, 2025

Mina was great help! She resolved all my question very quick, and one thing she wasn't able to do right away she was cool about it and forwarded it to dev team for further check. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Très bonne application et simple d'utilisation. J'avais néanmoins quelques questions sur le fonctionnement de l'application et Mina m'a été d'une très grande aide. Elle a su répondre à toutes mes questions. Mina est d'une grande gentillesse :-)

Using app

About 21 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Uppromote is easy to use and quick to respond when you need help. I have worked with Tanie on multiple occasions and she always responds quickly and always provides great instructions as well as ensures I am set up properly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

An outstanding customer service! The answers are always quick, clear, and precise. Special thanks to Tommy, Evans, and Eva, who were particularly available and efficient: every time, they took the time to listen, explain, and suggest the right solutions. It’s truly a pleasure to deal with such a professional and friendly team. Thank you again, it really inspires confidence for the future!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Great support! I was transferred directly from the chat bot to an employee without having to wait long. Tommy from UpPromote Support helped me right away and solved my problem. This makes support fun! Thank you, Tommy, for your quick help!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Using app

6 days

Total reviews

4

Average rating

3.3

5 / 5 Share

Sept. 21, 2025

Tanie helped me a lot with setting everything right. Really recommended!!

Using app

About 4 hours

Total reviews

3

Average rating

5.0