All reviews

Rating Breakdown

  • 5
    93% (3,666 ratings)
  • 4
    5% (193 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (18 ratings)
  • 1
    1% (37 ratings)
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5 / 5 Share

March 26, 2024

The support is excellent, and the platform is very straightforward/easy-to-use. I'm delighted so far! :-) Special thank you to Evans for his help with setting-up our program!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2024

Of all of the Apps that I have integrated with on our Shopify store, UpPromote has the most responsive and helpful support I have encountered. A big shout out to Tommy, Gwen and Nick specifically. I have had an excellent experience with UpPromote over the last several months as we have ramped up our Affiliate Program in multiple markets.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2024

Worked with Evans on fixing a few problems on our UpPromote platform, he was super responsive and efficient!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2024

excellent help service, very happy with the support

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2024

Barney was so helpful making sure the support was complete assisting me to make sure the look was spot on. appreciate the prompt responses and ensuring I was satisfied. - thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2024

This app would be useful for the growth of my store and also if you could give my store review as well. It will help both our businesses grow.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

March 24, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2024

100 points no buts =]]

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2024

Great app/program, Tommy was there on support late on a Saturday to assist with my brain freeze. looking forward to a successful partnership with my two stores!

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 22, 2024

I think the $90 per month is pricey for a person just getting started, maybe a 3 months trial and then $90 per month. However, customer service was very good, Selina helped me out and she was extremely helpful.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there. This is Stark from UpPromote support. I hope you're doing well. We do understand your situation there. We'd like to give you a hand. Please check your in-app support chat to find our trial offer. Hope to get your responses soon :)

5 / 5 Share

March 21, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

Helpful, clear advice from Selina, thank you.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2024

I had the pleasure of experiencing Tommy's exceptional service at Quick Response, and I must say, it exceeded all expectations. From the moment I contacted the company with an urgent issue, Tommy handled the situation with professionalism, efficiency, and a level of care that truly sets him apart.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Great Product, great app

Using app

15 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2024

Carina and Evans were very helpful and patient to guide me and answer all of my questions!

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2024

Great app and support! I am currently on the free plan and still learning the tricks.

Using app

About 1 year

Total reviews

11

Average rating

4.9

5 / 5 Share

March 19, 2024

I appreciate this app and customer service because several days ago I had a problem with my paid subscription, I forgot to downgrade my subscription and Shopify charged payment which was in the pro version. After talking with customer service about my problem. They refunded my bills for my unused period. I am very happy because it is a huge amount of money for business beginners. I wish them good luck and endless customers in the future

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2024

I received great support from Barney and appreciate the recommendations for improvement with using the app. Thank you!

Store

Pressii

Using app

29 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2024

Carina was very helpful and helped me solve my problem quickly. Thanks so much!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

The application operates impeccably, and the responsiveness of the customer service is remarkable and swift. Selena provided attentive assistance, addressing all inquiries and alleviating any uncertainties I encountered. I hold great esteem for this application.

Using app

17 days

Total reviews

1

Average rating

5.0