All reviews

Rating Breakdown

  • 5
    95% (2,831 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,750)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2025

I was told about this app through a fellow POD store owner, and I am loving the customization of the affiliate experience. On top of that, the support team—especially Tommy—has been phenomenally helpful and quick to respond so far.

Store

TRIBE

Using app

2 days

Total reviews

5

Average rating

4.2

5 / 5 Share

May 21, 2025

Fast and good support response. app user experience clear and smooth

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

I recently had the pleasure of working with Barney from UpPromote’s support team, and I cannot praise his dedication enough. While troubleshooting an integration issue (which stemmed from our own coding setup, not the app itself), Barney went above and beyond to assist us. Over several days, he conducted tests, reviewed our code, and collaborated closely with our team to identify the root cause. His tenacity and expertise were remarkable, he didn’t stop until the problem was fully resolved. A huge thank you to Barney for embodying what exceptional customer service looks like, and to UpPromote for fostering such a supportive and skilled team. This level of care truly sets your app apart.

Store

HCF

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

UpPromote offers an amazing affiliate program. Tanie was very helpful and answered all of my questions. Mia has helped me understand key details for discount codes, customer referral links and MLM marketing. Great team and very nice interaction.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2025

Very quick and helps answer questions in a timely manner.

Using app

About 3 years

Total reviews

5

Average rating

4.4

5 / 5 Share

May 19, 2025

Tommy was very helpful. He sent me a ton of screen shots to help me understand and find what I was looking for. Thank you Tommy!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2025

Very proactive and friendly support from Tommy!

Store

reva

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2025

Amazing support from Clara! I’ve been using UP Promote Affiliate for a little while now and just wanted to say how great their support team is. Had a question today and Clara jumped in to help — she was super friendly, quick to respond, and really knew her stuff. It’s always a relief when support is this good. Big thanks to Clara and the team for making everything so easy!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2025

Barney very helpful with basic questions. Thanks!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

Customer support was very responsive and helpful for addressing my questions.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2025

Great customer service! They are so fast in answering your questions and assisting you effectively.Thank you Gwen!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

I have just added UpPromote to our website and the super helpful Hannah, walked me through it all, with easy to understand instructions and helpful insights. I am now all up and running

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

May 16, 2025

We installed this app hoping it would provide the tools we needed, but the features were limited and didn’t meet our expectations. The app feels unfinished for a platform that claims to be all-in-one. Customization is minimal, reporting tools are basic, and there's poor support. Automation is limited, making management more manual than expected. It might work for beginners, but it’s not suitable for growing or global businesses. Disappointed overall and we can’t recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

May 15, 2025

I’m extremely happy with the support I received from Barney. As a new user, I had many questions, but he was incredibly patient and kind throughout, checking everything for me and making sure I understood. Truly appreciated his helpful attitude and excellent service!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

ok clara thank you

Store

Pazlo

Using app

About 5 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

May 14, 2025

I’ve just started setting up the app and so far, I can only say good things about it. The interface is straightforward, and everything is well-documented. Most importantly, the tech support is outstanding — special thanks to Nick and Mina, who reviewed my actual setup and provided tailored guidance to make sure everything was configured correctly. I highly recommend using this app!

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2025

Customer service is great, Mina knew everything i asked her. Thanks for all the help :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2025

Great and really easy to use. The free plan creates a really nice form that goes on the website effortlessly and allows you to do a lot. It's also really easy to manage your affiliates, get the information about them that you need and all know what payments their owed. Would definitely recommend.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2025

Bis jetzt alles super ... ist zwar teurer als mein vorheriges Program über Wordpress - aber der Support ist gleich erreichbar und die Anwendung ist super easy geben sich wirklich viel mühe

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Quick and helpful - Hannah was a great help for adjusting our affiliate discounts.

Using app

6 months

Total reviews

13

Average rating

4.9