All reviews

Rating Breakdown

  • 5
    93% (3,666 ratings)
  • 4
    5% (193 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (18 ratings)
  • 1
    1% (37 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2024

The support team was super responsive and even helped us add additional customizations to sections of the app which was great! So far, this app has been easy to setup and customize to match our branding as we work towards launching our small business.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

March 14, 2024

Really good support with Gwen. Super helpful and quick to get the solution we needed.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

March 14, 2024

I have recently begun using this app, and have had several questions in order to ensure my affiliate agreements are correct while setting things up. Gwen was very helpful and gave me a lot of clarity as to the features, and how they may and may not integrate with other apps and my store. So far I am very pleased with the customer service received

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 14, 2024

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 13, 2024

Great service, answered all my questions and was super helpful

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

March 13, 2024

So far so good. I am still in the process of setting everything up. I'm glad to have the 14 day trial as the set up takes time to customize for my shop. Customer service has been prompt and helpful.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

March 13, 2024

The app is great and has lots of features. Support is also great. It made managing and paying affiliates a simple process!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 13, 2024

Store

Finn

Using app

About 2 years

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 13, 2024

Great and intuitive interface. Tommy from customer service was really helpful and prompt with enquiries made. Assisted with suggestions to optimize usage of the app.

Store

Bold

Using app

About 1 hour

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

March 13, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 12, 2024

Its easy to set up and use so far. anticipating using it further

Store

SHIVON

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 12, 2024

Selina, the customer service rep is super helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 12, 2024

Great Service from Selina!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 12, 2024

Excellent app for promoting your brand

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 10, 2024

I contacted upPromote and connected with Gwen. She was very fast and effective. I was happy with the customer service.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our support team. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

March 10, 2024

Very professional!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 10, 2024

Super easy setup, and I got a response from help in under a minute. Tommy helped me right away even on Sunday morning. Setup took about 15 minutes and I can’t wait to start sharing our link.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

March 10, 2024

Very fast service and respond. The App has an extremly friendly interface which makes it easier for beginner to install.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

March 8, 2024

I have recenlty started using this app. I have faced some challanges while using it but, The customer support always there to help me (Barney). Thanks for guiding me :) I love this app.

Store

Garva

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

March 8, 2024

Their customer service goes above and beyond. We are so thankful for all the support during a very difficult transition between stores.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.