All reviews

Rating Breakdown

  • 5
    95% (2,978 ratings)
  • 4
    3% (84 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 92% (2,890)
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5 / 5 Share

July 15, 2025

Mina was fantastic in helping me navigate the UpPromote setup. Thank you for the wonderful support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Mina provided excellent support when an affiliate made a mistake in form completion.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2025

I wanted to remove the UpPromote branding from my affiliate signup form, so I reached out to their support — and honestly, the experience was great. Hannah helped me out right away, was super friendly, and handled everything quickly. She also gave me a tip on how to add extra fields to the form to better qualify affiliates, which was really useful. Everything was smooth, and she even double-checked it after I made the changes. It’s rare to find such helpful and patient support. Thanks, Hannah — really appreciate it!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Fantastic customer support and great UI/UX to customize and navigate

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2025

Great

Store

MIKUNA

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2025

Just wow! Quick Response, quick solutions! Can recommend UpPromote to every shop owners, who want to start an Affiliate program. Thank you for your support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2025

Working with UpPromote has been a game changer for managing our affiliate program. The platform is straightforward, flexible, and packed with the features we actually need like lifetime tracking, customized discount codes, and real-time performance dashboards. Tommy has been incredibly responsive and supportive from the start. Every time we had a technical question or needed a feature customized to fit our B2B structure, they delivered quickly and professionally. Much thanks

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2025

THE BEST

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

Customer service is excellent! They assisted me in customizing my landing page. They also provided suggestion on the registrations form. It was a very seamless experience.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

I had an issue where an affiliate couldn’t bind their payment method in UpPromote, and Tommy was absolutely amazing in resolving it! He was prompt, professional, and patient throughout the process. He quickly identified the problem and guided me step by step until everything was perfectly set up. Thanks to him, the issue was solved smoothly. Really appreciate the excellent support—Tommy deserves a big shoutout!

Using app

--

Total reviews

77

Average rating

4.9

5 / 5 Share

July 11, 2025

Tanie was awesome

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

Great support! I had a lot of questions navigating the platform, and Mina has been so helpful and responsive.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2025

Very friendly customer service and they reply rapidly!

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2025

Clara was thorough and patient answering many questions as a new user of the platform.Thank you!

Using app

24 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 10, 2025

A very good app. The costumer service are really helpful and fast at answering your questions.

Store

Vayard

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

Tanie and the customer service team are amazing! They continually answer my questions and help me get all set up!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2025

Gwen was so amazing with answering all of my questions! She was thorough and quick to respond. A+

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

July 7, 2025

Barney was very helpful and navigated us through setting up the initial steps of using UpPromote. He also assisted in upgrading our plan which we are really excited to learn how to use and build our affiliate program with UpPromote.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

Store

GSPACE

Using app

About 1 month

Total reviews

1

Average rating

5.0