All reviews

Rating Breakdown

  • 5
    95% (2,978 ratings)
  • 4
    3% (84 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 92% (2,890)
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5 / 5 Share

July 7, 2025

Clara was fantastic, she looked into my questions, identified the issue I was dealing with and solved it all without me even having to ask her.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

Mina was great, she answered all my questions and went above and beyond!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2025

サポートサービス(ハンナ)はとても親切で丁寧に対応してくれました。 サポートサービスを利用した結果、ほとんどの問題が解決されました。 またuppromoteを利用する際、不明な問題が発生したら対応してもらいたいと思います。 SAIKOOOOOOOU!!!(Meaning is the best)

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

Tommy was very patient, and answered all my questions.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2025

Up Promote is a fantastic app! It's incredibly intuitive and has truly helped me elevate my promotional efforts. I've seen great results since I started using it. What's more, the support, especially from Clara, has been exceptional – truly top-notch! Highly recommend it to anyone looking to boost their reach.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2025

Clara was an absolute lifesaver. Within minutes of me reaching out, she jumped in with clear, step-by-step guidance that turned what felt like a maze of settings into a smooth, logical flow. She didn’t just fire off generic instructions she walked me through everything needed. What really stood out, though, was her empathy and enthusiasm. Clara celebrated the small victories! She kept her encouragement and kept my momentum going. Thanks to her, my affiliate dashboard is not only set up correctly but optimized for success, and I feel genuinely confident moving forward. If you get the chance to work with Clara, take it; her blend of expertise, patience, and genuine kindness is rare and invaluable.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2025

Tanie is super problem solver, I got a lot of help from her and instruction was so clear!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2025

This is one of the most perfect Affiliate apps for Shopify! Hannah's support service was absolutely the best! I really love it.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2025

Great app, Nick is awesome!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 4, 2025

Have to admit, I have had great customer experience so far with UpPromote. Mina recently assisted me with an issue I had with one of our applicants to our program and she sorted it out almost instantly. Overall, although there is a bit of a learning curve for me, the software has been working well and the support has been stellar!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

very helpful and efficient

Store

DE URIA

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

Easy to setup and manage. Their customer support is great, connected via chat to Clara and she resolved my problem quickly!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

UpPromote's customer service is quick, reliable, and thorough. For that reason alone, I would recommend this app to all Shopify users. You aren't waiting for an email for days on end. The in-app chat feature has them responding to you within the hour! It has saved us several times in running our affiliate program.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

Barney at UpPromote has been incredibly patient and extremely helpful every time I require assistance. His responses are always prompt, clear, and solution-focused, which has made setting up and navigating the platform so much smoother. Truly appreciate his support and excellent customer service!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

Very helpful.

Using app

About 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

July 3, 2025

My experience was amazing!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2025

Great customer service! Pretty fast.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2025

Fast, friendly and efficient. Went above any beyond to sort my query

Store

My Store

Using app

2 days

5 / 5 Share

July 2, 2025

It took Tommy a minute to respond and just 30 seconds to help me with a minor query, but it made an excellent first impression as I’m just getting started with UpPromote.

Using app

1 day

Total reviews

3

Average rating

5.0