All reviews

Rating Breakdown

  • 5
    95% (2,830 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,749)
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5 / 5 Share

April 20, 2025

Quick response and resolved the issue withing minutes

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2025

Hannah was extremely helpful with helping me integrate the page to my website. It is very easy to use and they offer a lot of cool features on the free plan.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2025

Tanie with Up Promote Customer service is amazing. Very helpful customer service always available whenever I need.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2025

So far the app has been great and customer service has been extremely helpful. I needed help with updating something pretty simple but being new I was doing it the hardest way possible so Hanna helped me find the easier route! Then she helped me even more with things I wasn't even there to ask for help with making my page look even better! It was great.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 18, 2025

This is a great appp!! Thank you guys!!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 18, 2025

Amazing. Tommy is of great help

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

Great app, the different ways you can configure it is endless. So many options that sometimes it can be confusing. But the support is amazing, always very quick to respond (only minutes) and they always help you though it. The affiliate side is very straight to the point simple and easy to use for them. So its a perfect balance.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

Tanie was a great onboarder, thorough in explanations

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

Great customer service!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2025

Gwen is amazing

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

Top for shop development

Store

zeyt.fr

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 20, 2025

It was good experience as my problem was a bit complicated. I would say Barney was very helpful to the point where he got on a Google meet call to help resolve my problem. . Nice work!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2025

super schneller und kompetenter service =) auch sehr nett

Store

Ayana

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2025

so helpful and in a very timely matter. They saved the day for me today!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2025

At first, I was a bit annoyed at the pop-ups asking for ratings, as I am just getting started and haven't finished setting up the app yet. As I delved further into the apps and its features, I need some clarifications and advice and was assigned to Hannah. Hannah was very patient with me and helped me with many of the questions I raised in regard to the different features. She was very insightful and had the skills to know what further questions I had but haven't actually raised yet. Thank you, Hannah, for your advice and patience and help!

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

April 16, 2025

Support is solid. They're available whenever I'm online working on the business and have swift responses. BIG THANKS to the UpPromote team!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

Clara was very helpul and answered my question perfectly and very quick. Im so grateful for her and this type of tech support. Love this app so much because of her and her team!

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 15, 2025

Their help agents are always available 24/7 and very helpful. They provide screenshots to help guide you through tough problems and are able to reach out the developers if necessary. Clara was prompt, friendly, and concise with her responses. Thank you!

Store

Romero

Using app

24 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 15, 2025

It has a lot of features that can be challenging to configure but their chat function is connected to a support team that is responsive. Tanie was really helpful in quickly finding a solution to our issue.

Using app

About 1 year

Total reviews

1

Average rating

4.0