All reviews

Rating Breakdown

  • 5
    95% (2,830 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,749)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 10, 2025

Tania was quick and really helpful, made the whole process easy to follow and fun to work with. Thank you so so much for being there for me in time of need! TANIA YOUR A LIFE SAVOR!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2025

App is easy to use with clear step-by-step instructions and when I ran into an issue, Gwen with customer service was knowledgable and helped me resolve my issue quickly.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

So far so good! Really simple to setup and a lot of options for the Free plan. Great customer service as well, was able to get my questions answered quickly and got a lot of information I needed.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2025

This app is very easy to set up and customize. Tommy from customer support was very helpful with helping me finish a few things to get all set up!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Hannah is quick and very helpfull. In no time she solved our problems and helped us move forward with our business and UpPromote.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2025

Evans from UpPromote was super amazing at supporting our questions when we were having issues with how our Affiliate coupon was set up. The help was fantastic and they made sure that even after we thought we had taken the information and fixed our issue, Evans pointed out specific details that made a lot of sense for our setup. Thank you! You're awesome <3

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 9, 2025

The support team's assistance was lightning fast! Tommy helped me out and resolved my issue within minutes.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2025

Clara was very helpful and thourough. Thank you.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

10/10 With Tanie! She was so concise and sweet and helped me with my questions so fast!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

their chat help is terrific - they stay with you until you have what you need.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

Big thanks to Gwen for helping me solve my issue with the app! She was super helpful, patient, and quick to find a solution. Really appreciate the support—made a frustrating situation so much easier. Thanks again, Gwen!

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

All our worries about affiliate have been solved.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Great service and product funtionality

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Tanie was very helpful and resolve my question very quickly

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Quick response and very detailed instruction. Good service from Tommy

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2025

I have not used the ap yet- just signed up so this is not a review about the ap itself. customer service answered question clearly about free plan, although the fact that I had to seek clarification about this in the first place says a bit about transparency.

Using app

10 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2025

UpPromote is very intuitive and easy to navigate, and it works super smooth with Shopify. The customer support is helpful and attentive, I got such great supper, as well as helpful suggestions from Hannah when chatting with her.

Store

LAJENDO

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

So great, so many features, great help and support!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2025

Fantastic support! Anytime we have an issue or question the UpPromote support team is quick to respond and resolve. The app itself is intuitive and is exactly what we needed to operationalize our affiliate program. Special thanks to Evans who recently helped me with a recent support ticket - prompt and friendly help to get the issue resolved almost immediately!

Using app

8 months

Total reviews

3

Average rating

5.0