All reviews

Rating Breakdown

  • 5
    95% (2,830 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,749)
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5 / 5 Share

April 4, 2025

Store

Gympack

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

The problem was resolved quickly and effectively. The support agent (Stark) provided a clear and concise solution that worked perfectly. The communication was excellent. The support agent kept me informed at all times and made sure I was satisfied with the solution.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2025

I spoke with support service (Tanie) she was incredible and answered all of my questions super promptly! I was so grateful to have that help right when I needed it without having to wait!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Tommy and the team have been a brilliant help in getting our Affiliate Programme off the ground. Especially moving into multiple storefronts, the transition has been easy and seamless. Highly recommend for any company seeking a shareable platform to grow their affiliate campaigns.

Using app

20 days

Total reviews

6

Average rating

4.3

5 / 5 Share

April 3, 2025

The app works very well, and the support is pristine. Every time I ran into some problems, the support is not only very very fast, but also adequate solutions and good answers. I feel I'm not alone. Superb!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Just started using UpPromote and so it is early days, but the support to get it setup correctly has been great with the support team happy to making changes outside of the standard config.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2025

Store

MomMed

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2025

As a startup currently using the free plan, I’m really impressed with UpPromote. The features are user-friendly and perfect for getting started with affiliate marketing. What stood out the most is their customer service—super quick and helpful every time I’ve reached out. Highly recommend for small businesses looking to grow!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2025

We had some questions before the initial launch of our affiliate program and Gwen was able to provide answers without missing a beat. Her support was exactly what we needed and when we needed it most! Thank you for all of your help Gwen!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2025

Super helpful customer service!

Store

TSL Co

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2025

Great Customer Service. I spoke to Barney and he answered all my question!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2025

Really nice support from the team, highly recommended

Store

ZODORI

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 31, 2025

The customer support is amazing (thanks Tommy!) and I was able to set up my entire affiliate program in under an hour!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2025

Tanie was very helpful.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2025

Tanie was patient and very helpful! Responded quickly and offered a reasonable solution. Thanks for the support!

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

March 30, 2025

A robust, easy-to-use affiliate app that does most of the heavy lifting for our affiliate program! So far there hasn't been a lacking feature or missing setting, and it's just been a great, smooth experience. Customer support is also prompt, courteous, & helpful every time we've reached out. Today we spoke with Clara about how to make an adjustment to a specific setting, and we had our answer in a matter of minutes!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 30, 2025

Great customer service - Tanie helped me with all my questions and was able quickly and efficiently help me set up my affiliate program!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2025

Tommy from Tech Support was incredibly helpful and accommodating with my request. While the Dev Team is offline on weekends, he reassured me that he would forward my request to them and ensure it gets handled on Monday. He also promised to update me once it's completed. His politeness, kindness, and responsiveness made the experience seamless. We’re excited to explore more features of UpPromote and maximize its potential for our affiliates!

Using app

11 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you so much for your kind words for the UpPromote team. It's our pleasure to assist you and your business. Feel free to reach us anytime if you need our assistance again. Cheers!

5 / 5 Share

March 29, 2025

Good service, timely and detailed responses

Store

Maono

Using app

7 days

Total reviews

4

Average rating

5.0