All reviews

Rating Breakdown

  • 5
    93% (3,663 ratings)
  • 4
    5% (193 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (18 ratings)
  • 1
    1% (37 ratings)
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4 / 5 Share

Nov. 17, 2021

Just started using the app. The service support is great! Really appreciated, one of the most important keys to buy an app!

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!

4 / 5 Share

Nov. 17, 2021

Have only gone through the setup process, but they make it very easy step by step. Excited to move forward and really test out the software. UPDATE: Actually, since my initial setup, I have not had the best experience. Our tracking was not working correctly upon installing your software. We have reached out to support, but it has been slow and less than responsive. Not to mention, they decided to leave for the weekend without any sort of solution for us, a brand new customer. Honestly, if we weren't so busy over the course of the weekend, we probably would have installed a new software and gone with a competitor. However, we have other priorities which have popped up in the last 48 hours. It seems by default we will wait the weekend out and give the team another day or so to resolve the issue. But its been slow and not really the best customer service thus far. UPDATE NUMBER 2: Finally got a solution. After updating my review, I promptly received more attention. I did quickly research competitors, and decided to give UpPromote another chance because it was so consistently promoted and recommended. Customer service was able to find a solution that did not require me to be awake in the middle of the night to speak with them, or downloading additional apps to find a solution... the original options given to me. It took some communication, but eventually we got it straightened out. Excited to see what the platform can offer now!

Using app

6 days

Total reviews

6

Average rating

4.2

Developer Reply

We're truly sorry for the unexpected delay on your case solution. We tried to troubleshoot the issue from our end, but it seems like we need your co-operation as well. Let's keep working together and find out the cause asap. Please continue with us via the in-app chat channel.

4 / 5 Share

Oct. 26, 2021

Very precise with tracking, especially using coupons. Some further minor features would be useful btw. Overall rating is 4/5

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!

4 / 5 Share

Oct. 14, 2021

Love being able to have affiliates for our products! App works pretty well in free mode but def integrates more when you pay.

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any thing you've been struggling with. Please feel free to reach us at [email protected] anytime. Cheers!

4 / 5 Share

Sept. 26, 2021

Great marketing tool! I just started with the app and already have quite a few affiliates interested.

Using app

About 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!

4 / 5 Share

Sept. 23, 2021

App does exactly what I needed it to. The only flaw is that it's not totally straight forward when setting up the account/campaign.

Using app

About 6 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!

4 / 5 Share

Sept. 15, 2021

I like it, bit it was not easy unfortunatly - finally I did it. What borrowed me was in case that I supporsed to translate each sentence from English in the German language. All in one. The app is good.

Using app

16 days

Total reviews

3

Average rating

4.7

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. Just so you know, we recently added a function which would translate the whole merchant's end interface to any language you want. Along with an existing function - changing language for the affiliate accounts (including German), the translating work is easier than ever! Please feel free to reach us at [email protected] anytime. Cheers!

4 / 5 Share

Sept. 9, 2021

I Really Felt Best In Using this Application And this is simple and Easy Understand but My Sincere Suggestion Is To Improve Mobile View.

Using app

About 16 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. We would love to get more details on this from you. Please feel free to reach us at [email protected] anytime. Cheers!

4 / 5 Share

Sept. 7, 2021

Really efficient. They have solved our problems in 5 minutes through live chat. The platform is very complete.

Using app

7 days

Total reviews

3

Average rating

4.7

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!

4 / 5 Share

Sept. 3, 2021

Just started with the app and loving it already. Easy to manage and appeals to brand ambassadors. Cannot wait to see the growth.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!

4 / 5 Share

Aug. 12, 2021

set up seemed pretty easy and the customer service is good. have not had an affiliate sale yet so time will tell. Dislike that alot of the good bells and whistles are in the paid programs.

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!

4 / 5 Share

Aug. 11, 2021

So far so good! Looking forward to seeing what I can do and If the app is going to be a good fit for the long term.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers.

4 / 5 Share

Aug. 2, 2021

So far so good. Installing and testing as both the program manager for the store and as an affiliate myself. Easy set up! Would give 5 stars if you were not forced to sign up to the "Professional" plan at $59.99 in order to use Paypal. That is a major drawback! At least they work with Venmo.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

That sounds good! Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] if you need our assistance. We're right here to help!

4 / 5 Share

July 25, 2021

i want to improve my ads through your network so i will be wait for your website results, please guide me more about ads ,thanks

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers.

4 / 5 Share

July 3, 2021

Seem like is simple app to use. I had installed this app because of recommendation from others. Hope it will generate good result for my business.

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!

4 / 5 Share

June 22, 2021

We believe that marketing is essential to starting a business. And, the procedure is very simple and clear so that even beginners can easily understand it. Now let's see if this works well and we need to work a little harder so we can grow our business. We hope this app will be of great help.

Store

ALTLOFT

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers.

4 / 5 Share

May 21, 2021

Great services support, have no comment anymore! just try it! Pricing is afforddable suitable for the new store.

Using app

6 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please reach us at [email protected] anytime

4 / 5 Share

April 25, 2021

Just started using this App and so far, so good. Will double back if that changes. I really appreciate the ease of use.

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello there. This is Stark from Secomapp support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please reach us at [email protected] anytime

4 / 5 Share

April 6, 2021

So far so good, I'm having no problems with the app. They make it easy for noobies like me to join and make something good.

Store

Aldora

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello there. This is Stark from Secomapp support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been facing. Please reach us at [email protected] anytime.

4 / 5 Share

March 29, 2021

Very easy to set-up, will use moving forward and see how it performs. Adding extra characters to meet the requirement.

Using app

About 4 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello there. This is Stark from Secomapp support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please reach us at [email protected] anytime. Cheers!