All reviews

Rating Breakdown

  • 5
    95% (2,979 ratings)
  • 4
    3% (84 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 92% (2,891)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2025

UpPromote is very intuitive and easy to navigate, and it works super smooth with Shopify. The customer support is helpful and attentive, I got such great supper, as well as helpful suggestions from Hannah when chatting with her.

Store

LAJENDO

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

So great, so many features, great help and support!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2025

Fantastic support! Anytime we have an issue or question the UpPromote support team is quick to respond and resolve. The app itself is intuitive and is exactly what we needed to operationalize our affiliate program. Special thanks to Evans who recently helped me with a recent support ticket - prompt and friendly help to get the issue resolved almost immediately!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2025

Store

Gympack

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

The problem was resolved quickly and effectively. The support agent (Stark) provided a clear and concise solution that worked perfectly. The communication was excellent. The support agent kept me informed at all times and made sure I was satisfied with the solution.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2025

I spoke with support service (Tanie) she was incredible and answered all of my questions super promptly! I was so grateful to have that help right when I needed it without having to wait!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Tommy and the team have been a brilliant help in getting our Affiliate Programme off the ground. Especially moving into multiple storefronts, the transition has been easy and seamless. Highly recommend for any company seeking a shareable platform to grow their affiliate campaigns.

Using app

20 days

Total reviews

7

Average rating

4.4

5 / 5 Share

April 3, 2025

The app works very well, and the support is pristine. Every time I ran into some problems, the support is not only very very fast, but also adequate solutions and good answers. I feel I'm not alone. Superb!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Just started using UpPromote and so it is early days, but the support to get it setup correctly has been great with the support team happy to making changes outside of the standard config.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2025

Store

MomMed

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 2, 2025

As a startup currently using the free plan, I’m really impressed with UpPromote. The features are user-friendly and perfect for getting started with affiliate marketing. What stood out the most is their customer service—super quick and helpful every time I’ve reached out. Highly recommend for small businesses looking to grow!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2025

We had some questions before the initial launch of our affiliate program and Gwen was able to provide answers without missing a beat. Her support was exactly what we needed and when we needed it most! Thank you for all of your help Gwen!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2025

Super helpful customer service!

Store

TSL Co

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2025

Great Customer Service. I spoke to Barney and he answered all my question!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2025

Really nice support from the team, highly recommended

Store

ZODORI

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 31, 2025

The customer support is amazing (thanks Tommy!) and I was able to set up my entire affiliate program in under an hour!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2025

Tanie was patient and very helpful! Responded quickly and offered a reasonable solution. Thanks for the support!

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

March 30, 2025

A robust, easy-to-use affiliate app that does most of the heavy lifting for our affiliate program! So far there hasn't been a lacking feature or missing setting, and it's just been a great, smooth experience. Customer support is also prompt, courteous, & helpful every time we've reached out. Today we spoke with Clara about how to make an adjustment to a specific setting, and we had our answer in a matter of minutes!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 30, 2025

Great customer service - Tanie helped me with all my questions and was able quickly and efficiently help me set up my affiliate program!

Using app

About 2 hours

Total reviews

2

Average rating

5.0