All reviews

Rating Breakdown

  • 5
    95% (2,824 ratings)
  • 4
    3% (81 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,745)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2024

New user here, not much experience with the app yet, but I can say that the support team (Hannah specifically) was patiently explaining features and functionality. This gives me the optimism that the app will perform well, and will be part of my site for a long time.

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Fast responses, high recommendation to everyone wants to try.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

10/10 great customer service!

Store

STRMS

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Great customer service and support! Tommy was so helpful to answer my question and solve my problem.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 5, 2024

I think it's the best app because you can get responses when you have problems in real time! I'm always helped by Barney. He's always trying and proactively acting on my issues. It is a very convenient application for contributing to marketing performance. The dashboard is intuitive and professional. And it has a good UIUX for seeing marketing performance.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Easy to use, and amazing and quick customer service that answered my questions precisely!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

So far easy to use

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Very responsive support. Thank You.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Good, Tommy customer service responded to questions immediately. It would be better if the function settings, processes and names were simpler.

Store

Orico

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 1, 2024

Fantastic support. I am new to the app and was able to get fully set up in about 30 minutes. I had some technical questions and the support team was able to help me with some custom code and answer all of my questions in just a few minutes. While my experience is short, so far it has been great!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

I needed help with a rare problem and Clara provided it speedily, clearly and with precision. She had great understanding of my problem.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

We were a little confused after setting up our first set of programs because one of our affiliates had made their first sale but it wasn't showing on her dashboard. I reached out to support and spoke to Nick at UpPromote who was a great help! He advised me of the issue and also offered some suggestions and guidance on how to rectify it. Good customer support is harder to come by nowadays so I'm especially pleased with UpPromote's service! Highly recommend

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Its realy good and its support teams clearly guide and help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

La aplicación tiene un potencial espectacular, estoy deseando tenerlo todo configurado correctamente para verla brillar! Gracias a Gwen por sus consejos oportunos. Además, me ha estado ayudando en varios días consecutivos!

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Tommy's service was great.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Using app

1 day

Total reviews

3

Average rating

5.0