All reviews

Rating Breakdown

  • 5
    95% (2,824 ratings)
  • 4
    3% (81 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,745)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 20, 2024

I installed the upPromote app to try out the free plan as I'm still in the process of setting up my store and haven't started selling yet. The app has been great for managing referral codes, and when I decided to offer discounts via referral codes, I upgraded to the Professional plan with the free trial. While customizing the affiliate registration page, I ran into some difficulties, so I reached out to their support team. Even though they promised a response within an hour, I was pleasantly surprised to receive help almost immediately. Within 5 minutes, the issue was resolved! The support was quick, efficient, and incredibly helpful. This app is a must-have for anyone serious about affiliate marketing on Shopify. Highly recommended!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Great app and good support.

Store

ZEUZ

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Great and fast support Tommy help me set up codes , also the app is very good it has free plan that is one of the bests apps i use for Shopify

Store

24kupi

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Great support.

Using app

3 months

Total reviews

10

Average rating

3.1

Developer Reply

Thank you for your feedback. We understand that some advanced features are exclusive to our Professional plan, but we believe they offer valuable tools that can greatly enhance affiliate management for growing businesses. For those just starting out, our Free plan includes all the essentials to help you get up and running smoothly. You can always upgrade as your business expands and you find the need for more advanced functionalities. We've sent you an email to get this sorted out. Please check it out when you have time.

5 / 5 Share

Aug. 18, 2024

Good app with amazing customer service! I am really happy with the response speed whenever I need help. This app is easy to use with reasonable price. Haven't tried other affiliate marketing tools, but I am so far so good with this one. Special thanks to Barney!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

UpPromote was very easy to set up. As a small business owner, I wear a lot of hats so it means a lot when I'm trying to learn to set something up and an organization has customer service professionals that are quick and efficient as they assist you. I'm very appreciative to Tommy for his support this evening.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

We spoke with Stark today and received great service. Their responses were quick and helped us speedily retrieve the information we needed. Great customer service as always. Thank you team!!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Evans was a rockstar on explain some details for the settings and also to customize the dashboard according with our brands style. Keep up the good work Evans.

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

It's crazy to think I even hesitated and considered other options. The customer support alone is worth every dollar, not to mention the fact that this product is completely comprehensive, no matter what you're trying to do, while still remaining simple.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

The team are very helpful and respond quickly, we are looking forward to having great success with this program. Paul

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Great and robust app. Working properly and we hope to have a strong business together.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Barney in support answered all our questions and really went the extra mile to help get us up and running.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Selina did a great job. Thanks for all her help. A great platform so far.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Gwen was super helpful!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

I love this app and the customer service is outstanding. Gwen helped me with all of my questions, and now my affiliate portal is up and running with minimal time and effort.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Trying out this out and it seems pretty good and user-friendly after-all. Hannah is helpful.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Great app for shopify!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Response was quick and helped answer all of my issues. Highly recommend

Store

CB

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 10, 2024

Barney was very helpful! Easy to use once it is fully set up and your paypal is a business account

Using app

Over 1 year

Total reviews

5

Average rating

5.0