All reviews

Rating Breakdown

  • 5
    95% (3,130 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (3,015)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2025

UpPromote has real people who help you in real time for their customer service. They go above and beyond.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Great support

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Great tool, customer service is also very patient and friendly

Store

Maxyoyo

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

I had a concern about the app and reached out to customer support via live chat. Tommy was incredibly helpful—he responded right away, answered all my questions, and went above and beyond to make sure I had a great experience. I really appreciate his kindness and excellent customer service. Definitely recommending UpPromote to everyone!"

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

I can't say enough about the incredible support I received from Stark at UpPromote! He went above and beyond, tirelessly assisting me in the middle of his night to ensure my affiliate program was set up flawlessly. His patience, dedication, and expertise made a huge difference, and I truly appreciate the effort he put in to guide me through the entire process. If you're using UpPromote and need help, Stark is the best! Thank you again for your amazing customer service—it’s rare to find such dedication these days!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Look no further for a brilliant affiliate management program! Very simple to setup and easy enough to get off the ground and integrate with Shopify. Love the app and I love the support team behind it, they make it all so very easy if I do have any questions. I would highly recommend it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Excellent support from Tommy! Quick, helpful, and very professional. Highly recommend!

Using app

29 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

good

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

So far so good. I was a little nervous signing up on how to use this system / how it works, however the customer service agent helped break down the process and show me how this app operates. I also got a first affiliate deal within 24 hours of signing up as well. Just make sure you learn the program first / check all the features, so you can make this app work well for you. Great customer support and interface, thank you.

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

great customer service!

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 7, 2025

Great support from Gwen

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Works great! Chat with Tanie was very helpful.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Tanie was great with providing quick, clear information from the customer support chat to help me solve my issues. Thank you

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Respondieron muy rapido y me solucionaron el problema enseguida. Muy recomendable. la mejor opción para gestionar influencers y afiliados!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

This is the best app I have ever used, and the customer service answers are also great. I hope it can bring more like-minded friends to my store

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

This app is great. I just wish it would email you when an affiliate had a sale or signed up.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your feedback. Actually, we do have the functions you need. Simply go to Settings > General > Notifications and others > turn on "Get notifications about new affiliates" and "Get notifications about new referrals". We hope this is helpful. Cheers!

5 / 5 Share

Feb. 5, 2025

Just want to say a big thank you to Evans for his help and support today. He was extremely patient and answered all the questions I have. Really appreciate you buddy.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Tommy was extremely helpful and responded very quickly to any queries I had, helping me solve problems efficiently!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

The software does exactly what we need it to, and Tommy and the team are always there when we need support.

Using app

15 days

Total reviews

2

Average rating

5.0