All reviews

Rating Breakdown

  • 5
    93% (3,467 ratings)
  • 4
    5% (190 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (17 ratings)
  • 1
    1% (36 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 15, 2020

Secomapp seems well organized, even though we still didn't get any affiliate sales yet- we hope we will. It was pretty straight forward to understand all the settings and make them. The bad is that the design of the affiliate's experience is not customizable enough. The one inside the affiliate account is not customizable at all. So I'd say Secomapp still needs some polishing in order to truly deserve 5 stars.

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate your feedback, we are sorry to hear that you still didn't have referral orders. We suggest you read our document to know how to motivate your affiliate: https://affiliateapp-docs.secomapp.com/article/best-practices-to-grow-your-affiliate-campaign/motivate-and-empower-your-affiliates. The affiliate account required user the coding skill CSS and Javascript. It is complicated for the normal merchant, so I just emailed you to know how we can help. Please check your inbox to discuss about it.

4 / 5 Share

June 24, 2020

Lovely support that goes over and beyond help! However some key features are missing like automatic payments, easy way to customize the dashboards and better tracking. However, because of the awesome hardworking team I will continue to use this app since these are the type of people you want to work with.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback! Automatic payout via PayPal has been launched. Now you can connect your PayPal account with our app to pay your affiliates within clicks. To set it up, go to Settings => Integration => PayPal setup. Please, see the instruction here: https://affiliateapp-docs.secomapp.com/set-up/paypal-integration If you need any assistance for this feature, send us a support request to [email protected]

4 / 5 Share

June 23, 2020

Very easy to setup and i will start testing itnow so this review is for the app configuration and easy use

Using app

About 4 hours

Total reviews

5

Average rating

4.8

4 / 5 Share

June 22, 2020

Muito bom o app ainda estou configurando mas é boas as possibilidades usando este, agradeço por nos permitir usar. EXCELENTE

Using app

3 months

Total reviews

3

Average rating

4.7

4 / 5 Share

June 17, 2020

Ermm....... User Friendly, Recommended Always!!!!!! Fantasy Teaching Tutorials!!!!!! Must Try!!!!!!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

June 8, 2020

I got this app to get brand ambassadors for my website and so far so good. What I wanted I was forced to get the $50 version but I am going to try and see if it’s worth it

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback, we believe the Professional plan will be suitable for your need to grow your affiliate campaign. On that plan, you can use all advanced features while being our VIP client, your support request will be our priority. Just feel free to reach us at [email protected] for any assistance.

4 / 5 Share

May 12, 2020

Easy to install but I have not used it yet. Will do another review once i have started utilising it.

Store

TYNA

Using app

About 21 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

May 8, 2020

I've had this app installed on my website for quite some time but just recently launched my affiliate program. So far the set up and the ability to customize everything is great. It helped me organize my affiliates and automatize the initial communications with affiliates as well as setting up a professional landing page that actually works. The one thing I don't see and I feel it needs it's the ability to view/change which monthly subscription you select. Also of course the more you pay the more features you get but the FREE option is decent enough and it does what it needs to if you're in the beginning stages when budget is low.

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate your feedback, actually you can view/change your current subscription plan within the app on Pricing tab. And you can upgrade/downgrade any time to another plan without any condition.

4 / 5 Share

May 8, 2020

videoes are good . when i submit the info , it says describtion is a must-have. and the info i just input are gone. T—T hope can update this

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Could you clarify in which section you ran into this issue? Please send an email to [email protected] for a support request, my team will get back to you as soon as possible.

4 / 5 Share

May 5, 2020

So far so good. The setup is fairly intuitive and the free plan has the tools you need in order to get setup for growth. I like how its an all in one tool so far, customization was actually impressive. Only complaint is the default grammar is so very bad, I spent most of my time reviewing any outbound marketing triggers.

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

We appreciate your feedback, we are sorry that the language barrier has caused your unhappy experience when using the app. We've reached out to a native speaker to review all over the app to make sure the language issue will no longer negatively affect your experience within our system. If you need any support, feel free to contact us at [email protected]

4 / 5 Share

April 30, 2020

The only thing that I haven't liked so far is that the default email messaging has poor grammar. There was a lot of text editing I had to do to get the default emails set up. Also, I wish I could format the design of the landing page for people to apply as an affiliate. Besides that, I really love this! Especially everything I can do for the free plan, it's pretty amazing!

Using app

About 1 month

Total reviews

6

Average rating

4.7

Developer Reply

We appreciate your feedback, we are sorry that the language barrier has caused your unhappy experience when using the app. We've reached out to a native speaker to review all over the app to make sure the language issue will no longer negatively affect your experience within our system. By the way, please contact us at [email protected] for any support request

4 / 5 Share

April 18, 2020

I liked the app, easy to use, easy to follow and very detailed in the set up. Would recommend for a friend.

Using app

22 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 12, 2020

with secomap you will have a opportunity to reach more people around the globe and it's very helpful to grow your business.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 11, 2020

Great app, quick and easy to setup, the English is not perfect but can I work with it, I'm excited about what this app has to offer and help grow our business!

Using app

About 6 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

April 2, 2020

Amazing app, but need to be faster cause when I click on the link to go to the app page it takes time to load the full page, my website is fast!

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 16, 2020

Estou usando para os influencers da minha loja e ate agora esta tudo ok. Satisfeito. Tirando os problemas de tradução gostei muito.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 18, 2020

it's a huge time consumer to have to manually do codes on the back end. I don't think I should have got to go on, everything else works really well so far.

Using app

Almost 3 years

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for your feedback but there is no step in our app that requires manual coding task, everything can be done within a few clicks so there must be a misunderstanding here. Also, there are many features in our system that were built and being built to help manage everything automatically and reduce manual actions( especially, if you are having a lot of affiliates and order being generated) . In case you run into any issue, please send us an email to [email protected], our team will try our best to help :)

4 / 5 Share

Feb. 13, 2020

Just upgraded to growth plan and believe that it is a solid app; however, I think there is some work to be done on the User Interface and design for affiliates and brands alike. Not the easiest to navigate and logically understand at first, but once you get used to it, it clicks. Once they get those worked out, should be a five star experience.

Store

Wear AM

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

4 / 5 Share

Feb. 8, 2020

We're using this app and so far so good. Easy to install, lots of configuration possible. A bit expensive for our utilization however, there's no bug this far. We'd like more reports available for our customers such as sales by products and others. Great app regardless. Don't hesitate.

Using app

About 2 months

Total reviews

9

Average rating

4.0

4 / 5 Share

Jan. 28, 2020

I can't translate the affiliates account, and I can't introduce manually an affiliate. All the rest, I like it

Using app

10 months

Total reviews

3

Average rating

4.7