All reviews

Rating Breakdown

  • 5
    96% (3,237 ratings)
  • 4
    2% (78 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (3,114)
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5 / 5 Share

April 12, 2026

Tanie was a great help resolving the embedded issues I was having, solved within minutes - Great support!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2026

I just started setting up my affiliate program with UpPromote and had an amazing experience with their support team. Mina helped me navigate the Marketplace listing, commission setup, and answered every question I had with patience and clarity. The app itself is powerful — Marketplace listing, flat commission options, affiliate tracking — everything a growing brand needs. Highly recommend UpPromote to any Shopify merchant looking to build a serious affiliate program. 5 stars without hesitation!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

thank you tommy

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

Love the support and ease of use! There team really helped us confirm our thinking and pointed us in the right direction when a mistake had been made during setup, almost instantly. Saved me a lot of headache!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

Mina was incredibly helpful in setting up my first refer a friend program using UpPromote! Excited to see the referrals come in!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

Customer service is always prompt. Lina helped answer all my questions quickly and clearly.

Store

BSKIN

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

great support from Evans, he was very helpful and fast, didnt take long for him to find the issue.

Store

Serum48

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

Evans was really helpful and patient, also gave me very clear instructions!:)

Store

We rule

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

This is my first time working with UpPromote! Tanie was awesome in helping me to get the app set up and my plugins added to my website pages. Support was quick to respond, very kind, and very thorough to answer all of my questions. Plus the options and customization on the free plan are phenomenal. Thanks to the UpPromote team and especially Tanie! :)

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2026

Great app and support has been tremendose

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2026

I had 4 very important questions that required time, patience, and Tanie knocked them out of the park HOMERUN style. As a new user, if the support is like this all the time, I know UpPromote will be a significant ingredient of our online success. GO TANIE!!!! Hope all support is as GREAT as you.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

Very easy to use and great and efficient customer feedback.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

Tommy from the support service was of great help. I had some difficulties with the auto-generate coupons feature and he was able to sort it all out quickly!

Store

DRYLL

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2026

Thank you Tommy for the customer service; it was very helpful.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2026

nice app and great support from Tommy

Store

YAMAN

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

April 9, 2026

tommy 協助指導讓我使用更加順暢順里!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

Lina was very friendly and efficiently resolved my issue.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2026

Quick and effective costumer support, thank you Tanie

Store

ABALO

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2026

Mandy was extremely patient with me wiyh online help. I am new at this and she answered all my questions!

Store

Brushi

Using app

About 1 hour

Total reviews

1

Average rating

5.0