All reviews

Rating Breakdown

  • 5
    95% (2,984 ratings)
  • 4
    3% (84 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 92% (2,896)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2024

I've only been using the app for a week or so, but it seems to be a pretty low learning curve. I had an issue with setting up our payment method and Selena was super helpful and jumped on the chat straight away!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

Amazing customer service! Selina helped with everything and very patient. Thank you!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2024

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2024

Amazing support from staff (like Cassie)!! Highly recommend UpPromote to anyone interested in affiliate marketing!

Store

ECOROE

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Amazing customer support - had some things to be changed and they did it in minutes. Really nice experience. Thank You Selina, Evans and Barney :)

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

The app works very well and we can recommend it. Change requests are sometimes implemented for a small surcharge if this is possible. The support team around Barney and Stark etc. is quick and easy to reach, always friendly and solution-oriented. The only drawback is that the store credit is not converted into actual store credit, but into a discount code. If this could be improved, we would be 100% happy.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2024

Barney is very patient with my questions, and the app is met my needs, great!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2024

Great customer support, quick and accurate response.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2024

Selina was very helpful

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2024

Very thorough and helpful with my countless inquiries

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2024

Was not expecting to be able to get ahold of them at 7pm on a Saturday.. Says alot about a company. Very impressed! They were able to help me out on a paypal integration issue that I wanted to get out of the way and were actually available right away when I needed them. Two thumbs up for Tommy!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

The support from this app is top notch. There is an in app chat option and the support is always quick to answer. Just today Selina helped me customize my affiliate log in page to include and not include what it didnt need. I was amazed that she was willing and able to customize my experience in that way! So far, i have nothing but great things to say about Uppromote. Updated one year later: I am even more impressed with this app. There were some features that were missing that I wanted when I signed up 1 year ago, and over that year they have added all of these features and more! Tommy, Nick, and Mina have been so helpful answering my constant questions and troubleshooting with me to get my program running great. So grateful for them and how automated this referral app is!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2024

Amazing customer support!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2024

A great app for all your referral program needs. It has all the options for your startup to start a referral program and increase sales. The customer support is very responsive. I needed to remove the app branding and Selina promptly replied and removed it in no time. I recommend this app to all.

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2024

Support is a 10/10. Super fast responses and always ready to help fix any issues

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2024

great support from Barney!

Using app

22 days

Total reviews

6

Average rating

4.8

5 / 5 Share

July 18, 2024

I have only just begun setting up UpPromote and so far things are working well. Selena on the in-app chat has been very helpful!

Store

Ripplix

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2024

rrrrr

Using app

8 minutes

Total reviews

3

Average rating

3.3

5 / 5 Share

July 18, 2024

As a newbie I had some important questions needing answers and some assistance geting set-up Tommy was very patient and understanding ... a great resource. Thanks Tommy

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

Solid app, highlighted by genuinely exceptional service. Shout out to Nick, Barney, Evans and Selina. Nearly around-the-clock service available - help with implementation, tech support, customization, etc. Super friendly and they all seem to know what's going on. If you're on the fence in choosing an app, I'd say the responsive service from this team could probably tip the balance, they'll make sure you get what you need.

Using app

30 days

Total reviews

2

Average rating

5.0