All reviews

Rating Breakdown

  • 5
    95% (2,989 ratings)
  • 4
    3% (84 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 92% (2,900)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2024

Great Support! I reached out to them via Chat and Barney understood my concern immediately, provided me with clear instructions on what to do and waited till it is resolved! Awesome!

Using app

10 months

Total reviews

7

Average rating

4.9

5 / 5 Share

June 13, 2024

Tommy was exceptionally helpful in customer support, it truly was a pleasant experience! Well done to uppromote. Cant wait to start using the app properly.

Using app

About 19 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

June 12, 2024

The UpPromote Affiliate Marketing app is fantastic! I especially love Gwen's timely and attentive service. She's always there to help and goes the extra mile to ensure everything runs smoothly. Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

We only have the free version right now until we learn more about it but are excited to learn the program and get some affiliates on board. Gwen with support has been very helpful. She is quick to reply and gives concise answers with links so I can learn more. She answered all of my questions.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

Very good team support ! this application is so complete, it has many features to upgrade marketing strategies. Thank you Again !

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2024

Amazing support

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

June 11, 2024

Amazing customer support! Easy way to grow your affiliates list with making links/codes. So many other softwares are junky and not user friendly. Perfect integration into shopify

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

June 8, 2024

Easy to use

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

June 8, 2024

Excellent App, great and fast support

Using app

About 9 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Love Uppromote's support team! They are super helpful and fast in solving any issues that may rise. Shoutout to Tanie and Tommy for their help!

Store

ALOHAS

Using app

Over 5 years

Total reviews

14

Average rating

3.9

5 / 5 Share

June 7, 2024

Great experience. Tommy is very helpful and patient, and responded to my questions very promptly.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

June 6, 2024

Support is always available and they understand how to support you to navigate your way round the app. Tommy was super.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

Very user friendly. Tommy was very patient in helping to resolve the issue.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Super helpful customer service with Gwen! Looking forward to a great relationship with UpPromote!

Using app

26 days

Total reviews

11

Average rating

5.0

5 / 5 Share

June 5, 2024

Excelente Nível de serviço :) Recomendo vivamente ... a melhor plataforma do mercado, já experimentei algumaas, nenhuma como esta :)

Store

BUDWING

Using app

4 months

Total reviews

15

Average rating

5.0

5 / 5 Share

June 5, 2024

So far this has been one of the easiest apps to work with through Shopify. There chat customer service is very fast and efficient in responding to your inquiry or requests. I am looking forward to a long and prosperous relationship with UpPromote!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

This app is fabulous and the customer support is off the charts! Nick stayed with me to help me understand a few areas I didn't get. He completely educated me and I am all set. Highly recommend!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2024

Stark has been very helpful in addressing my questions. Previously, I spoke with another representative from Uppromote, but they didn't seem to understand my questions even after I clarified them and appeared impatient with my inquiries.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2024

Great customer service experience from Barney! Super helpful and was able to assist very thoroughly. App has a lot of features too.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2024

pretty good so far and customer service was great!

Using app

3 months

Total reviews

1

Average rating

5.0