All reviews

Rating Breakdown

  • 5
    95% (2,818 ratings)
  • 4
    3% (81 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,739)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2024

Gwen and Tommy on their team have been fantastic at answering all of my technical questions and getting me setup. I would highly recommend UpPromote!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

I just started on the UpPromote App but so far the customer service has been top tier! I asked one of the support service members, Tommy, several questions in a row and he was able to explain the answers in a straightforward way and provide immediate resolutions. Keep UP the great work! (pun intended).

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Really fast customer Service. Tommy solved my query and went out of the way to give me details about the solution

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Gwen was so helpful!

Store

Arandi

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

I have got a prompt reply from the team and Tommy is very supportive. He understood my problem and came back to me with a solution in no time.

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Jan. 22, 2024

Gwen was really helpful with what I needed and gave extra suggestions.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Gwen was really helpful! She went above and beyond on what it is expected of a good customer care representative. She was able to guide me through the process how to set up the affiliate function and I am glad with her quick responses. I am not really kind using chats, but this is really good experience, felt face-to-face customer care service. Given clear instructions and easy to understand.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Help was very prompt and our queries were answered quite satisfactorily.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

Using this app for a year. It's great, love the functionality, very easy to navigate. I recommend this app to anyone looking for an affiliate program.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

Absolutely amazing. So helpful!! Took their time to help me and gave detailed responses. I am so thankful!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

I think the program is very hard to figure out, especially ML, however, one of the agents Nick has been beyond amazing every time, he actually takes the time to help instead of just sending out links. He definitely goes above and beyond

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!

5 / 5 Share

May 13, 2024

Amazing fast customer service, and lots of functionality using this app

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Not hard to use. Seems to work great

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

I'm just staring out with UpPromote and had a few questions. Evan was nice, read my questions and answered them in a timely manner. Very helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Great app and great customers support service. Worked with Selina for just several minutes to customize styling and HTML structure of an affiliate registration page in a needed for our company way. Thank you so much!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Jan. 18, 2024

Barney was super helpful and very quick to reply!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Super intuitive and quick to set up. The one thing that I really love about UpPromote is that we can assign an existing discount code to each affiliate, so if our affiliates been sharing your code on IG/TikTok, then those codes should still work, and no need to create new ones (unless they want to). The one time I had a few questions, Barney from UpPromote was super quick to swoop in and answered them. Big up to the UpPromote team!

Using app

About 18 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!