Razorpay Affordability Widget
Razorpay Affordability Widget Increase customer conversions
Rating
2.8
feedback
22
chart
#3,098
All reviews
Rating Breakdown
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April 19, 2024
They promoted as a free widget, but today I received an email stating that it would be approx. ₹1800 a month which is too high for this, will look on to move away from Razorpay and lookout for alternatives.
Hi Team Motorsche, we spoke on phone. We sincerely regret the inconvenience caused. You are a valued Razorpay merchant and we want to make this right. Rest assured that we are looking into your issue on priority basis. If you have further concerns you'd like to highlight, please email us at [email protected]. Best wishes, Shravani Razorpay
April 18, 2024
Nothing seems to work, the checkout isn't going live even after following the instructions given, and nothing is moving forward. The customer support is non-existent and other founders have given us the feedback that this is how they operate. Sad and shameful, we thought razorpay was a respected partner in India but can now understand why its 2.9 rated. Would not recommend installing!
April 29, 2024
I had faced an issue with the widget tried and failed to add to my theme..super thanks to the Razorpay team! Very prompt on reaching me out and resolving the issue for me.. wonderful support! Thank you so much
Hi Team MerkClub, I took a look at your Checkout and it seems EMI options are not enabled. Please enable EMI payment options on Merchant Dahsboard by following steps here: https://razorpay.com/docs/payments/payment-methods/emi/#:~:text=Enable%20EMI%20on%20Razorpay%20Dashboard,Settings%20%E2%86%92%20Payment%20Methods%20tab. Once done, the Widget should start reflecting on your website. Integration steps for Widget on Shopify are here: https://razorpay.com/docs/payments/payment-gateway/affordability/widget/shopify/ This should help. If any further challenges, please email us a [email protected] and we'll look into it on priority. Best wishes, Shravani Razorpay
March 28, 2024
The Razorpay Affordability Widget helped us by displaying EMI options which helped customers view all the EMI options on the product page itself, although we have run into some issues, their product team esp. Shravani was helpful and responsive to navigate us through them!
March 14, 2024
Razorpay Affordability Widget: Impressive solution for enhancing user experience with streamlined interface and robust security. Highly recommended.
Jan. 27, 2024
not working
Hi Team Siloyacart, we spoke on phone several days back. We investigated the issue - the theme being used does not support integration of any apps (not just Widget). We suggest changing to the 'Dawn' theme. The Widget will appear seamlessly on your website. Please try changing your theme. If you face any challenges, do let me know. You can also drop an email at [email protected]. Best wishes, Shravani Razorpay
Feb. 7, 2024
As the other reviews have stated, the button does not appear even after adding it to the product page. Update: The Razorpay team contacted me and resolved my issue and the app seems to be working fine, would recommend it.
Dec. 30, 2023
App not working after installing, cannot see it under pricing section even after making changes in the theme.
Dec. 29, 2023
Oct. 26, 2023
July 14, 2023
I don't know why everyone has given this app such a bad rating, works great for me. Perhaps a bit more flexibility & features would help further.
Jan. 19, 2024
App not working after installing, cannot see it under pricing section even after making changes in the theme. No support from razorpay! I reached out to razorpay support atleast 5 times and they kept on playing email email but no solution was given. I suggest using juspay (better inegration support) or phonepay which charges zero commission on transactions.
Thank you for your feedback regarding the issue you encountered. We apologise for any inconvenience caused. Our team is currently investigating the matter to resolve it promptly. We appreciate your patience and will provide you with an update as soon as possible. Best Regards, Ankita Agrawal Razorpay