Razorpay Affordability Widget

Sept. 4, 2025

Very disappointed – such a big company like Razorpay, but the Shopify integration/app is not working properly. Even though my account status is activated and EMI is enabled in dashboard, the EMI option is not showing on checkout or product page. I followed the documentation and tried multiple times, but still no result. Please fix this issue urgently – this is creating a bad customer experience.

June 15, 2025

not working

May 24, 2025

Its not showing on any page. Backend team taking too much of time to respond

April 8, 2025

please help the widget is not working even after enabling emi options in the razorpay dashboard

Feb. 26, 2025

Dear Razorpay Support Team, I hope this message finds you well. I am reaching out regarding an issue with the Razorpay Affordability Widget on my website. While the widget is simply being shown to customers, I noticed that 1% is being deducted from every transaction processed through my store. This fee wasn’t clearly disclosed when I set up the widget, and it seems misleading since the widget was advertised as "totally free" to display. There was no indication that showing the widget would incur a 1% fee on all transactions. I kindly request a refund of the 1% fee deducted from these transactions and would appreciate clearer information about this charge moving forward. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Sai Creations Watches

Jan. 12, 2025

Hello please fix this not seeing on product page

Nov. 26, 2024

This app is not working in my store. I am chasing the team to get the help and get it activated but i am now tired after trying 6 months

Oct. 21, 2024

NOT ABLE TO SEE THIS WIDGET ON PRODUCT PAGE FIX IT ASAP

May 28, 2024

The widget is not showing at product page..

April 18, 2024

Nothing seems to work, the checkout isn't going live even after following the instructions given, and nothing is moving forward. The customer support is non-existent and other founders have given us the feedback that this is how they operate. Sad and shameful, we thought razorpay was a respected partner in India but can now understand why its 2.9 rated. Would not recommend installing!

March 28, 2024

The Razorpay Affordability Widget helped us by displaying EMI options which helped customers view all the EMI options on the product page itself, although we have run into some issues, their product team esp. Shravani was helpful and responsive to navigate us through them!

March 27, 2024

cant see button under product price tag

Feb. 21, 2024

Not working. The instructions are not clear.

Jan. 25, 2024

not working.

Feb. 7, 2024

As the other reviews have stated, the button does not appear even after adding it to the product page. Update: The Razorpay team contacted me and resolved my issue and the app seems to be working fine, would recommend it.

Oct. 26, 2023

July 14, 2023

I don't know why everyone has given this app such a bad rating, works great for me. Perhaps a bit more flexibility & features would help further.

Jan. 19, 2024

App not working after installing, cannot see it under pricing section even after making changes in the theme. No support from razorpay! I reached out to razorpay support atleast 5 times and they kept on playing email email but no solution was given. I suggest using juspay (better inegration support) or phonepay which charges zero commission on transactions.

Jan. 30, 2023

The support is pathetic. They don't care to respond. Didn't expect this from RAZORPAY! The app is not working. Once someone clicks the widget , the product page freezes and no further action can be performed. There is no way to contact them and they do not reply. Don't install the app and waste your time!!