All reviews

Rating Breakdown

  • 5
    28% (7 ratings)
  • 4
    12% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    60% (15 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 21, 2024

NOT ABLE TO SEE THIS WIDGET ON PRODUCT PAGE FIX IT ASAP

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hey team Targaryen Treasures, I went through your Checkout and it seems you have not enabled EMI options from your Merchant Dashboard. To enable Widget - 1. Ensure you are a Widget compatible Shopify theme https://razorpay.com/docs/payments/payment-gateway/affordability/widget/shopify/#compatible-themes 2. Ensure you have enabled EMI options from Merchant Dashboard. Note: most EMI options are applicable only on INR 1,000 and above. So your product amount has to be greater than that. 3. You can also create Offers instead from Merchant Dashboard, and they will appear on Widget. If you still face any issues after these checks, please raise a ticket from Merchant Dashboard and our team will look into it. Best, Shravani Razorpay

1 / 5 Share

Oct. 18, 2024

Nothing seems to work, the checkout isn't going live even after following the instructions given, and nothing is moving forward.

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

July 16, 2024

Not working. Fix it so that we can use!

Using app

13 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Hey team Letter Company, I went through your Checkout and it seems you have not enabled EMI options from your Merchant Dashboard. To enable Widget - 1. Ensure you are a Widget compatible Shopify theme https://razorpay.com/docs/payments/payment-gateway/affordability/widget/shopify/#compatible-themes 2. Ensure you have enabled EMI options from Merchant Dashboard. Note: most EMI options are applicable only on INR 1,000 and above. So your product amount has to be greater than that. 3. It seems your products are not that highly priced, but you can create Offers instead from Merchant Dashboard, and they will appear on Widget. If you still face any issues after these checks, please raise a ticket from Merchant Dashboard and our team will look into it. Best, Shravani Razorpay

4 / 5 Share

May 28, 2024

The widget is not showing at product page..

Using app

3 months

Total reviews

3

Average rating

4.7

1 / 5 Share

April 19, 2024

They promoted as a free widget, but today I received an email stating that it would be approx. ₹1800 a month which is too high for this, will look on to move away from Razorpay and lookout for alternatives.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Team Motorsche, we spoke on phone. We sincerely regret the inconvenience caused. You are a valued Razorpay merchant and we want to make this right. Rest assured that we are looking into your issue on priority basis. If you have further concerns you'd like to highlight, please email us at [email protected]. Best wishes, Shravani Razorpay

1 / 5 Share

April 18, 2024

Nothing seems to work, the checkout isn't going live even after following the instructions given, and nothing is moving forward. The customer support is non-existent and other founders have given us the feedback that this is how they operate. Sad and shameful, we thought razorpay was a respected partner in India but can now understand why its 2.9 rated. Would not recommend installing!

Using app

3 days

Total reviews

1

Average rating

1.0

5 / 5 Share

April 29, 2024

I had faced an issue with the widget tried and failed to add to my theme..super thanks to the Razorpay team! Very prompt on reaching me out and resolving the issue for me.. wonderful support! Thank you so much

Using app

12 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi Team MerkClub, I took a look at your Checkout and it seems EMI options are not enabled. Please enable EMI payment options on Merchant Dahsboard by following steps here: https://razorpay.com/docs/payments/payment-methods/emi/#:~:text=Enable%20EMI%20on%20Razorpay%20Dashboard,Settings%20%E2%86%92%20Payment%20Methods%20tab. Once done, the Widget should start reflecting on your website. Integration steps for Widget on Shopify are here: https://razorpay.com/docs/payments/payment-gateway/affordability/widget/shopify/ This should help. If any further challenges, please email us a [email protected] and we'll look into it on priority. Best wishes, Shravani Razorpay

4 / 5 Share

March 28, 2024

The Razorpay Affordability Widget helped us by displaying EMI options which helped customers view all the EMI options on the product page itself, although we have run into some issues, their product team esp. Shravani was helpful and responsive to navigate us through them!

Using app

11 months

Total reviews

9

Average rating

4.9

1 / 5 Share

March 27, 2024

cant see button under product price tag

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 10, 2024

great !

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 14, 2024

Razorpay Affordability Widget: Impressive solution for enhancing user experience with streamlined interface and robust security. Highly recommended.

Store

SKOTSY

Using app

3 months

Total reviews

4

Average rating

3.0

1 / 5 Share

Feb. 21, 2024

Not working. The instructions are not clear.

Using app

8 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 27, 2024

not working

Using app

21 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Team Siloyacart, we spoke on phone several days back. We investigated the issue - the theme being used does not support integration of any apps (not just Widget). We suggest changing to the 'Dawn' theme. The Widget will appear seamlessly on your website. Please try changing your theme. If you face any challenges, do let me know. You can also drop an email at [email protected]. Best wishes, Shravani Razorpay

1 / 5 Share

Jan. 25, 2024

not working.

Using app

8 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Feb. 7, 2024

As the other reviews have stated, the button does not appear even after adding it to the product page. Update: The Razorpay team contacted me and resolved my issue and the app seems to be working fine, would recommend it.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 8, 2024

App not working

Using app

17 days

Total reviews

4

Average rating

3.0

1 / 5 Share

Dec. 30, 2023

App not working after installing, cannot see it under pricing section even after making changes in the theme.

Using app

About 1 month

Total reviews

1

Average rating

1.0

4 / 5 Share

Dec. 29, 2023

Using app

About 21 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 26, 2023

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Using app

About 1 month

Total reviews

1

Average rating

5.0