Gozygear Company review for AfterShip Order Tracking

1 / 5

July 4, 2024

they overcharge even after the i made sure the subscription is the right one and when you show them the chat history i just get to hear oh we will get back to you be email

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better experience for our customers. We sincerely apologize for any inconvenience you experienced. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion. Your concerns are important to us. Upon reviewing your case, we noted that you reached out regarding the charge for the Premium plan following the 7-days premium trial period. We have credited your account to cover the invoice, so no further payment is required from you. We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us. For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at [email protected]. Best regards, Team AfterShip

AfterShip Order Tracking for Shopify
AfterShip Order Tracking
4.7 star
4,785 reviews

AfterShip Shipment Tracking and Notifications

Developer
Shopify App Store