AfterShip Order Tracking for Shopify

AfterShip Order Tracking

AfterShip Shipment Tracking and Notifications

Rating

4.8

feedback

4,528

Reviews

chart

#87

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    19%
  • Less than a year
    52%
  • More than a year
    22%

Reviews Summary

The reviews for the AfterShip Tracking app are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Customers consistently praise the quick response times, helpfulness, and professionalism of the support agents, such as Garvita, Saransh, Rajat, Nitin, and Priti. The app's features, like automatic tracking updates and unified shipment tracking, are also highly appreciated for their effectiveness in keeping customers informed and streamlining operations. Users mention that the app is easy to use, has great support, and enhances efficiency in managing orders. However, there are a few reviews that mention minor issues or suggest improvements, but they are outweighed by the numerous positive comments on the app's functionality and customer service.

Highlights

Exceptional customer service and quick response times
Effective app features like automatic tracking updates and unified shipment tracking
Ease of use and efficiency in managing orders
Minor issues or suggestions for improvement mentioned in a few reviews
Positive feedback on the professionalism and helpfulness of support agents like Garvita, Saransh, Rajat, Nitin, and Priti

Rating Breakdown

  • 5
    83% (3,763 ratings)
  • 4
    9% (427 ratings)
  • 3
    2% (97 ratings)
  • 2
    1% (36 ratings)
  • 1
    5% (205 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 17, 2024

Great Customer service, thank you for all the help! All answers were great! - Ankit

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

GOod!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2024

super appp, super support, we have tried outvio and shippy pro and others and this is so far the best, and super support from nitin!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2024

Spoke to Saransh, he was very helpful with my request. He resolved my issue within minutes. Very good and quick service from him.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Using app

3 months

Total reviews

3

Average rating

5.0

All reviews

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