AfterShip Order Tracking for Shopify

AfterShip Order Tracking

Reduce WISMO with branded order tracking
Developer
AfterShip
View on App Store
AfterShip Order Tracking
Rating
4.7
Feedback
1,302
Reviews
Chart
#92
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews regarding its customer service and support team. Users have praised the quick responses, helpfulness, and professionalism of the representatives, such as Chaitali, Rahul, and Abhishek. The app itself is also commended for its functionality and ease of use. However, there are a few negative reviews mentioning difficulties in canceling subscriptions, inconsistencies in carrier identification, and limitations on carrier support under certain plans. Some users also expressed frustration with billing issues and lack of transparency regarding plan details.

Time spent using app
How long merchants keep the app installed.
Less than an hour 8%
Less than a day 11%
Less than a month 26%
Less than a year 25%
More than a year 17%
All reviews
5 / 5 Share
July 17, 2026

Store Using app Total reviews Average rating
The Duckhorn Collection 30 days 1 5.0
5 / 5 Share
July 7, 2026

The information I requested was provided in a timely manner. My questions were answered quickly.

Store Using app Total reviews Average rating
EMK Skincare Over 1 year 8 5.0
5 / 5 Share
June 28, 2026

We had an amazing experience in receiving support and assistance in setting up this app and ensuring it worked correctly, and the representative Chaitali Saha was extremely knowledgeable and competent in providing assistance.

Store Using app Total reviews Average rating
JAG Universal Collection About 1 year 5 5.0
5 / 5 Share
June 22, 2026

Store Using app Total reviews Average rating
Ube Bae About 2 months 2 5.0
5 / 5 Share
June 22, 2026

Great app, their support team is very helpful and very quick!

Store Using app Total reviews Average rating
Kyaro 2 minutes 1 5.0

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