AfterShip Order Tracking for Shopify

AfterShip Order Tracking

AfterShip Shipment Tracking and Notifications

Rating

4.8

feedback

4,323

Reviews

chart

#64

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    18%
  • Less than a year
    49%
  • More than a year
    24%

Reviews Summary

After analyzing the reviews for the Shopify App, it is clear that the app has received overwhelmingly positive feedback from users. Many users praised the excellent customer service provided by the support team, with mentions of fast response times, great assistance, and helpfulness. Users also appreciated the knowledge and professionalism of the support team members, such as Nitin, Priya, and Rajat. The app was described as easy to use, with a user-friendly interface and a seamless integration with Shopify. Users found the app to be very helpful in automating shipment tracking and reducing customer service inquiries. The free features of the app were also highly appreciated, with users mentioning the value they received without breaking the bank. Overall, the app was praised for its features, customer service, and budget-friendly nature.

Highlights

excellent customer service
user-friendly interface
seamless integration
automating shipment tracking
value for money

Rating Breakdown

  • 5
    82% (3,565 ratings)
  • 4
    10% (418 ratings)
  • 3
    2% (97 ratings)
  • 2
    1% (35 ratings)
  • 1
    5% (204 ratings)

All reviews

5 / 5 Share

Feb. 29, 2024

Exceptional Support from Nitin! I recently encountered some issues setting up the tracking page for my Shopify store. Nitin from AfterShip Tracking was incredibly helpful in troubleshooting the problems. His expertise and dedication ensured a smooth setup process. Thanks to Nitin's assistance, my tracking page is now up and running seamlessly. Highly recommend AfterShip for their excellent customer support!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

MUST HAVE APP ! Amazing customer support , Priti is absolutely outstanding with everything what I was asking her , one more time THANK YOU SO MUCH Priti ! , everything in that app is so easy to understand and effective to companies on them start as mine! Wish you all the best !

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Excellent customer service. Would highly recommend.

Store

LUNA

Using app

--

Total reviews

11

Average rating

4.9

5 / 5 Share

Feb. 26, 2024

Spoke to Garvita on helpdesk. Extremely helpful and knowledgeable

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

good plugin, fast support

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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