AfterShip Order Tracking
Reduce WISMO with branded order tracking
Rating
4.5
feedback
1,202
chart
#582
All reviews
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May 19, 2026
May 8, 2026
Shivam did a great job today. He maintained his calm and composure whilst I was rushing on questions. He solved all my problems today. Thank so much Shivam for your professionalism
April 23, 2026
Such helpful support! Asmita stuck by me through over an hour of troubleshooting. Much appreciated!
April 22, 2026
After 5 years as a customer, we are done recommending AfterShip. Our custom domains for both the returns portal and tracking page stopped working. We contacted support immediately and spent three months going back and forth with no real answer. After three months, they finally told us the feature had been quietly moved to the Enterprise plan, no notification, no warning, nothing. Our customers could not track their orders for this entire period. AfterShip removes features from existing plans without telling customers, then sells the upgrade as the only fix. That is not how you treat long-term customers. We would not recommend this platform to any brand that takes its post-purchase experience seriously.
April 17, 2026
The support team is super helpful and will work diligently to get to the bottom of your questions or any issue you are experiencing!
March 31, 2026