Mode by Jade review for AfterShip Order Tracking
April 14, 2025
Just subscribed to the Essentials plan (which already feels overpriced), but I needed it for DAO updates. Now they're asking for an extra €60 just for the carrier masking feature — which is essential for dropshippers who want to hide shipments from China. On top of that, the support is really poor. Overall, super expensive compared to other providers like ParcelPanel.
Dear Customer, Thank you for sharing your feedback. While we understand your concern that our application feels overpriced, please note that our services and features are in line with the best in the industry and offer competitive pricing vs features. Our subscription costs and features are publicly available on our website, which also mentions that the Carrier Masking feature is available on our Pro and above Plans, along with a host of other advanced features as per the plan you decide to opt for. In regard to the comment of "poor support", our support team did share the correct information you had asked for concerning the plans and corresponding features. While we understand that not all plans fit the requirements of all businesses, our goal is to offer solutions that fit the requirements of as many businesses as possible at a competitive price point. I hope this has cleared any doubts that you had about the available plans and the features. Regards, Shafiq Alam
