Trippin Store review for AfterShip Order Tracking
May 1, 2025
What a waste of time and mediore customer support. The carrier is not connecting to the right one. You have to do it manually everytime. I've opened a resquest, and everytime the assignation doesn't work. It take days for a resquest and the chat support is trash. Be aware if your connectors doesn't work, you're screwd
Hello Trippin Store Team, We appreciate you taking the time to share your feedback. Regarding carrier connections, our system is designed to automatically assign the correct carrier, but we understand that manual adjustments can be inconvenient if issues arise. We try our best to provide a seamless experience however, it depends on the level of integration the carrier offers. As for support response times, our records indicate that our team has addressed your request for carrier mapping within our standard service windows. However, we regret if our communication wasn’t as clear or timely as you expected. We take pride in our support, and we’re continuously working to improve both speed and clarity. We’d appreciate the opportunity to make this right. Please contact us so we can ensure your experience reflects the level of service we aim to provide. Regards, Shafiq Alam
