The Little Popcorn Store review for AfterShip Order Tracking
Dec. 16, 2014
I'm new to Shopify and online shopping for Christmas 2014. So far I've shipped out over 200 orders through Shippo, which has made shipping affordable and a breeze. However, checking the status of shipment was a manual process: opening an order and clicking on the tracking number. It wasn't until I was contacted by a customer asking if the item they ordered two weeks prior had shipped? Double-checking my tracking number, it appeared the item never shipped. Wondering if other customers might be affected, I individually went through each order one-by-one, checking the tracking information to find other possible missing packages. Let me tell you, doing that over 200 times is ridiculously slow (and stupid on my part). But I didn't know about AfterShip at the time. I don't know how I came across AfterShip, but it was love at first sight. The program was super easy to install and has been a God-send in giving us a birds-eye view on ALL our shipments from one page! An amazing time saver. I also like the fact that I can override the system by marking an items "delivered" where I've contacted the customer to confirm. I've been very pleased with AfterShip and believe it will also meet your needs in one simple, elegant, and intuitive interface. Thank you AfterShip!