Vital 4U® review for AfterShip Order Tracking

March 13, 2015

Great app! The best part of this app is that it easily incorporates into your customer's order history page for fast acquisition of shipment status. That has helped reduce customer service calls and valuable time that can be used elsewhere. My only complaint is that customers will have to already know their tracking information in order to use this feature. I would love to have the ability to let customers use their email address or order # to get their tracking information. Overall, I am pretty satisfied and support is quick to respond.