Scent Event Product review for AfterShip Order Tracking

Personally, I ran into huge problems while using the app. I reached out to support in a friendly manner, cooperated with them, and spent my time providing them with more information and screenshots. But after nearly a week, nothing was resolved; all the issues remained, and they simply closed my chat, assuming that since I hadn’t replied to a message that contained no information, the issue was closed. There are at least three major bugs in the app that mislead my customers when they receive emails from the AfterShip app. I wish the team luck in fixing these bugs, but I’ll be switching to a different app. Even though I spent half a day setting up this app in the store and another week communicating with support!