MEN'S HAIR review for AfterShip Order Tracking

April 2, 2019

Several years ago, this app was useful. Like several other posters mentioned, it has become HOT GARBAGE. Let me tell you why. 1. They auto-enrolled us in a monthly subscription plan without our knowledge. We never received a confirmation email announcing the change. This was willfully deceptive on their part. 2. Their Shopify app is designed to keep you clueless about your enrollment in the monthly subscription plan. In fact, it displays NO DETAILS at all about your subscription. You could use it everyday without knowing you were enrolled. 3. Customer service is terrible. They have farmed this out to workers from India who follow a script. There is no human consideration to what they do. When we inquired about refunding our unapproved membership charges, their Indian customer agent refused. We had to spend time to follow up with our credit card company to reverse the charges. Overall, we run a professional store. We don't have time for games or to leave silly reviews. This is terrible company warranted it. My fellow Shopify customers, PLEASE DO NOT SUPPORT THIS COMPANY!!!