Catproval review for AfterShip Order Tracking
Feb. 1, 2021
AVOID - This doesn't work with AliExpress and support is useless. Standard AliExpress shipping was synced correctly but AfterShip still wouldn't show any details. Contacted support on 'live' chat and they asked a random question every 30mins until they gave up and blamed the courier. Terrible, terrible experience. Don't waste your time.
Hey, I apologize on behalf of everyone at AfterShip. Please know that your situation was an exception. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improving the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.
