Māia review for AfterShip Order Tracking
May 25, 2021
Very nice app but still a lot of implements to give five stars. Global customization is moderate and this may affect the professionalism of my french website. I can't edit and/or translate some texts. On the tracking page, it should be nice to add an instagram icon next to the account id so the customers idendify it better and easier. Also, the tracking button on the confirmation order page is only in english while my website is french and the AfterShip app is french too, that's very annoying, i had to disable the button. Support ok. Nice app but i'm waiting to see for some improvements..
Thanks for your valuable feedback. We understand that you didn't have the best experience using our app and wished for the features to be more flexible. We are continuously aiming to improve the application and work upon the suggestions given to us.I t is our constant endeavour to delight our users and make their experience with the app useful. So in future, you will be glad to see enhanced features to make your experience better. We will try our best to ensure that your experience with us becomes a 5 star one. We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at [email protected] Harshvardhan Jha AfterShip Team