Qute Official review for AfterShip Order Tracking
June 6, 2021
I just started using this app, and realized how bad is mobile version and they encourage people to go outside your website and download/use their app and website to track their order. This ecouragement was a YELLOW big button on top of TRACKING section so it blocks your customer by using your website section. Again, this is a very bad bug I found from Mobile version. Another thing is I just realized they MAY charge you $1 for your free subscription?! I won't recommend this app. these things are behind we(dropshippers) back!!
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Neelima Aggarwal Team AfterShip
