Noli-Fashion review for AfterShip Order Tracking
July 8, 2021
I really like this app. I really dislike the fact that they removed the merchants ability to edit the text messages and the email that go out to the customers. Only for that reason, otherwise I would give them 5 stars.
Thank you for your valuable feedback. I am sorry; as of now the feature to edit SMS is not available. Please accept my sincere apology for the experience you had. However, regarding your issue about editing emails, we are assigning a support executive to investigate and resolve your concern. We can also have a quick discussion in order to explain the features, provided by AfterShip. Please check your inbox, as you will be contacted via email shortly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that you always experience the best customer support. Regards, Rupam Sarma Tamuli Team AfterShip
