Fasteak Inc review for AfterShip Order Tracking
Dec. 14, 2021
If i could give 0 stars I would do it. I have contacted support for 5 days trying to solve an issue we are having, aligning the correct carrier to each order. They keep saying it is fixed and it's not. I was finally able to get a meeting with their developers so we could fix it and no one showed up. Extremely unprofessional Edit - They fixed the issue after this.
I can see that you are not happy with the customer service support as your issue regarding aligning the correct carrier to each order was not resolved. I apologize for the inconvenience this has caused you. Please note that one of our experts will get back to you via email. I would appreciate your patience and understanding on this matter as this issue would be dealt with utmost priority. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team AfterShip
