StoreQ ‑ Bulk Price Editor
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Une super application qui était gratuite mais 15 $ / mois pour utiliser les fonctionnalités, j'ai 8 shops ça revient à 120 $ justes pour planifier le changement de ces prix le prix et trop élever...
Hi! We're really sorry to see you go away. However, we have a lot of solutions for agencies / multi-stores, we sent some communications about this in the past. If you're interested, we can arrange a really convenient solution for your 8 stores so you don't pay a lot :) If you're interested, feel free to write to [email protected] to know more about our multi-store solutions!
The App is good. In future I like to see some additional functionality. I had some problems but they resolved it very fast.
I have used this app for several months now and was impressed with the functionality. So when it went from being free to costing $15 a month i subscribed feeling like the app was worth it. However the problem came today I had an issue with a price drop that resulted in my having to shut down my store until it was resolved and I could not get any response from Ahia on this issue despite repeated attempts from both me and from Shopify Support. Now if the app was still free I'd feel that was fair enough, but if I'm paying $15 a month for this app I expect to get support when I have an issue. update: A few things; your response that I received was at 11:00 local time and I had sent in the request for help 5 hours earlier. If you had simply asked me I could have told you what the problem was and what price change we had the issue with. Second, as to the actual problem I had I thought that removing the price change would restore the prices. Why is there not a warning message that comes up when you remove a price change that says "do you want to restore original prices before removing this price change?" That would have prevented the whole problem right there. Update 2: When I got the response from you asking to reinstall the app I responded within minutes that I had reinstalled the app hours earlier. 4 hours later when I could get no further response, update, or confirmation you were working on it I fixed the problem myself. As to the warning message I know with absolute certainty that no warning message came up when I removed the price change. I clicked remove and it was gone, and I didn't even realize until an hour or so later when the prices weren't changing back that I had a problem. I will admit that I find it ironic that exactly 24 hours ago when I was messaging asking for help I could get no response and now at the exact same time of day I'm getting a response within minutes because I'm leaving feedback others can see. I'm not trying to be unfair, but I honestly feel that I got very poor service.
Hi, we're really sorry about this. We received your first message yesterday in the evening and we answered in a quite reasonable time (after 2 hours). We saw that you used our app to do more than 250 price changes, so we needed a bit of time to check your history and price change issues. I know that this is frustrating, but if you explicitly delete a price change you can't restore the old prices anymore and there's nothing we can do about it. UPDATE: * my colleague asked you to reinstall the app because we are not able to check anything if the app is not installed, as we don't have any permission to work with your data and your price changes in these situations. We definitely should get back to you and tell you that we were on it. However, as our plans page and our Shopify app page says, our priority is usually in the range of 1 business day, 5 hours are inside that range. * to be honest, we actually have a warning message with a confirmation in case of price change removal. Here's the proof: https://imgur.com/a/JYjw19m (you can verify it by yourself, however we will make it bolder to be sure it's more effective); I know that this is really frustrating, we do our best to help everyone in need of help but we plan security mechanisms like the warning message with a confirmation request. UPDATE 2: you're not getting an answer because you left a review. As you can see, we answer every single review. Also, your review was 12 hours ago, night time in Europe where we're based and work. Also, we answer every single support ticket. I am not saying you're unfair but you left a very negative review within the same business day. Finally, I don't have any reason to lie here, where everyone can see and easily verify that this message exists. If you feel that you got a poor service I can't say anything. I didn't deny it. However, we're NOT lying about anything here. This includes our confirmation message.
I have used it for a few months now and its perfect for bulk price changing. It is excellent and done everything correctly for me especially, after recent updates!
Thank you for your kind review! :D We're happy you like it!
Been using since 2018, it's amazing the developer still offers the basic price change features for free.
Thank you a lot for taking the time to write a review! As you probably read in the email we sent a couple of weeks ago, the app is going to become a paid one next year. However, a basic set of features will be always free. Have a wonderful day!
I have been using this app since 2019, and I'm trying to use it again and it's not working. Can anyone please help?
Hey! Thanks for reaching. May I ask you to open a ticket by sending an email to [email protected] ? We will help you as soon as possible! Thanks for your patience and for your review!
Just started using the app and so far I am super pleased!! Very easy to set up and restore if you need to make quick changes.
Thank you! Have a wonderful day and sorry for the late answer! If you need anything, feel free to get in touch with support.
Normalmente ha funcionado muy bien salvo esta última vez en la que ha habido varios errores en mas y en menos.
Glad to help merchants :) Thanks for your kind review!
Great free app! Does what it says it will do, and easy to use. I only wish it had the ability to bulk edit variant pricing, but that would be asking a lot from a free app.
Feel free to reach our customer service and ask for a feature! If a lot of people will request the same one, we will consider adding it to the roadmap!
We needed an app to schedule price changes for weekly deals since you can't do this natively within Shopify. We found this app, set it up and got it up and working very quick. It's straight to the point and does exactly what we need it to do. Best of all, it's free! Thanks for creating this awesome app. We highly recommend! :)
Awsome app and best Price Changer app from Shopify! This app helped me a lot of time and energy! Thanks from our team also ! :)
This is the first app I've used for price changes / sales on our site and I don't foresee ever needing to use another one because this one is so great! It's SO easy and user friendly.
Great app, let you easily manage discounts and sales using tags and collections. it works better than many paid alternatives.
This app is great and the interface is simple to use. It really helps you with your price adjustments.
Thanks a lot for your precious feedback! Feel free to reach if you need anything!
We have been using this app for almost a year now. It is incredibly efficient even with our intense work load (over 500 products). It is very important to be able to schedule these deals and then revert them back in time, this app performs extremely well in that respect!
So happy to see our app is useful! Thanks a lot! Feel free to reach whatever you need!
Maybe this is a faster way of getting attention from you guys. I've sent in a support request on 4th August, and since then I have received no word on my issue. The problem we are facing is that the plugin does not revert prices after the end date. We've managed to replicate the issue consistently, so we're very sure it's something on AHIA's side that isn't doing what it's supposed to do. Please let us know how to proceed. Thanks.
Hi, unfortunately, this is not the way of getting attention from us. We had some serious issues with the outgoing email service for our tickets. This means that we answered but the mail wasn't delivered. It's our fault and we fixed it. We will investigate it as soon as possible and let you know in the ticket. Thanks.
Is there a way to revert the prices? It made multiple discounts for the same items. Uninstalled and everything remain the same. THIS APP IS TRASH. DO NOT INSTALL IT!!! HOW DO YOU FIX THIS AND WHY YOU DO NOT RESPOND MY EMALIS? YOUR EXCUSE DO NOT HELP RESOLVE THE ISSUE AND YOU HAVE TO FIX IT ASAP****************************************************************************************************************************************************************************************************************
Hi, thanks for your feedback. I am sorry you're experiencing issues. As you probably saw during the app onboarding after setup, Ahia works like a colleague and manually changes prices for you. Also, I saw that you chose to create a one-way price change (there's a warning before you proceed). If you choose a one-way percentage price change you can't revert it, that's how math works. Also, I saw that you created three more price changes after the first one, but since the app was removed we can't process it. If you didn't already, please write to our customer service to check if it's possible to solve your issue, we will do everything we can.
This app is awesome, I used it for a while. But recently, I have issue with the app. The price couldn't change back to the normal price, I try to email for help but nobody actually reply me. Can anybody help me with this?
Thank you a lot! We always try to answer as soon as possible, sorry if you didn't get any answers! We will get in touch as soon as possible. EDIT: I just checked and it seems you got an email from us on Aug 24th, may I ask you to check?
The app is intuitive to use and the resulting UI looks good! Definitely cut down a lot of time when we did our sale!
Thanks a lot for your kind comment, feel free to reach if you need anything!
Does not work, can not select collection in drop-down menu, nothing shows. I thought I had found what I was looking for. Update: I re-downloaded the app after the developer feedback. I have to say, it is working not and this is a great app to have to increase conversion rate. I will definitely keep using it.
Hey, thanks for the feedback! It's precious for us to understand what's going on. Unfortunately, we had some strange times. We recently released a new version of the app. When you install the app, it requires some time to sync the store collections. If you ever want to try the app again, you will be always welcome! Have a nice day!
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