Rating
5.0
feedback
24
chart
#2,437
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
67%
-
Less than a year
29%
-
More than a year
0%
Reviews Summary
The FormCRM app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the app for being easy to use, having a modern UI, and offering a wide range of features such as custom form building, AI integration, and excellent customer support. Many reviewers highlight the responsiveness and efficiency of the support team, as well as the quick implementation of requested features. The app is described as user-friendly, seamless, and highly recommended for its form-building capabilities and CRM integration. However, some users have mentioned minor issues such as translation problems when changing page languages and the lack of an option to export form-filling data to Excel. Overall, FormCRM by Axilweb Limited is lauded for its functionality, customer service, and ability to meet the diverse needs of online merchants.
Highlights
All reviews
Nov. 21, 2025
They are so helpful and extremely quick with helping me set up my custom form for my website.
Nov. 20, 2025
FormCRM AI Custom Form Builder is an outstanding app! Creating custom forms for my Shopify store became super easy and fast — no coding required at all. The interface is clean, user-friendly, and the app offers all the essential features you need, including spam protection and flexible field options. What I loved most is the quick and helpful support team. They responded fast and solved my issue perfectly, which made the whole experience even better. Overall, this app is powerful, free, easy to use, and backed by excellent support. Highly recommended — 5 stars!
Nov. 19, 2025
Super easy to use, and the customization options are awesome. The customer service team is incredibly helpful with any questions, too. Highly recommend!
Nov. 13, 2025
The app is incredibly fluent and intuitive to use. Everything feels smooth and well-designed. I also had a question for the support team and was impressed by how quickly they responded, I got a reply in less than 3 hours. Overall, a great experience!
Nov. 13, 2025
Great app, free, and it does everything that I need, including tags to shopify customers
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