Wild Willow and Co review for Avada AI Product Description
May 1, 2026
I've uninstalled this app- and I was still charged. I can't find a way to contact support. (As I no longer have the app installed, and I can't find any support emails) I was charged for your app (AI Product Copy) even though I already removed it from my Shopify store. Store: wild-willow-and-co.myshopify.com Uninstalled on: April 19th our email: [email protected] Please review the billing period for this charge. If it was applied after uninstall, please issue a refund.
Hi there, Thank you for sharing your feedback. Regarding your concern, since the app was uninstalled after the subscription started, Shopify automatically applied the charge in accordance with its standard billing system. This is a common process on the platform once a subscription has begun. We’ve contacted you via email to address your concern directly. Your response would be appreciated so we can assist you more effectively and provide any necessary support as soon as possible. Looking forward to your response. Best regards, Nim
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