Avada AI Product Description
Generate product descriptions in bulk & optimize SEO with AI
Rating
5.0
feedback
147
chart
#1,582
All reviews
Review RSS Feed
May 1, 2026
I've uninstalled this app- and I was still charged. I can't find a way to contact support. (As I no longer have the app installed, and I can't find any support emails) I was charged for your app (AI Product Copy) even though I already removed it from my Shopify store. Store: wild-willow-and-co.myshopify.com Uninstalled on: April 19th our email: [email protected] Please review the billing period for this charge. If it was applied after uninstall, please issue a refund.
Hi there, Thank you for sharing your feedback. Regarding your concern, since the app was uninstalled after the subscription started, Shopify automatically applied the charge in accordance with its standard billing system. This is a common process on the platform once a subscription has begun. We’ve contacted you via email to address your concern directly. Your response would be appreciated so we can assist you more effectively and provide any necessary support as soon as possible. Looking forward to your response. Best regards, Nim
April 1, 2026
A very useful app. It has saved me a lot of time and very accurate with the product descriptions
Feb. 1, 2026
It was very good. First, you actually get a human and not an AI driven loop that can only handle the most basic questions. Second, Kevin was a good communicator and understood my issues. I am pleased with the app to a large extent because it is well supported by capable people.
Jan. 28, 2026
For now, I'm trying out the free plan, but from what I can see, this app works really well and offers lots of possibilities! I spoke with Brian, who was very friendly and professional :)
Jan. 13, 2026
I was helped by Penelope to fix a SEO description for one of my collections. For some reason it thought my candles were something you eat, she showed me how to do it correctly to get the right description and even credited my account for the mix up
Dec. 21, 2025
Had some issues with the apps generated descriptions, but Pamela was very kind and quickly found and resolved the issue. Great customer support.
Dec. 1, 2025
The App is working great! Its easy to use once i figured out what I was doing wrong. I was confused on how to find my bulk sessions. Tobias helped me figure out where they were and explained in detail on how exactly i over looked them! Tobias was Extremely polite and professional, did an amazing job!
Nov. 3, 2025
Amazing support and a great little app. Theres a lot of AI tools in this space, this one pips the rest and the team behind it just make it even better!! Highly recommended.
Store
Billys Speed Shop
Using app
About 1 hour
Nov. 3, 2025
I just installed this app, and I love it because it can create product descriptions in bulk. I am importing 20 products, and it can create them in less than 5 minutes. Penelope is helpful in entertaining my concerns.
Nov. 1, 2025
great app and help me so to save time, my collection changed each day, and to write for each items take to much time this help me so good and penelope have help me so good whit first time use the app
Store
Fashionistisch
Using app
17 minutes
Nov. 1, 2025
Very helpful support and fast responses from Penelope. The app is simple to use and makes it easy to generate product descriptions quickly. I like that it saves a lot of manual time when preparing listings. Looking forward to more features and the next updates. Thank you Penelope!
Oct. 31, 2025
I’ve tried a lot of tools over the years, but this one genuinely stands out. Writing product descriptions can be such a time drain — but this makes it quick, painless, and incredibly easy to use. It feels like having an assistant who just gets it every single time. It’s saved me thousands of hours already, freeing me up to focus on the bigger picture. If you want smart, clear, and consistent product copy without the stress, this is absolutely worth it.