Air Product Reviews App & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
2,331
chart
#474
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
37%
-
Less than a month
26%
-
Less than a year
24%
-
More than a year
3%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the app's flexibility in customizing reviews and its seamless integration with Shopify stores. The support team, including members like Felicity, Olivia, Riley, and Avery, is praised for being quick, professional, patient, and efficient in resolving issues and guiding users through the setup process. Additionally, users mention that the app is user-friendly, offers various display options for reviews, and helps build trust with customers through SEO-rich snippets and beautiful widgets. Overall, the app is highly recommended for its functionality and the outstanding support provided by the team.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
I recently installed this review app on my Shopify store, and so far, the experience has been fantastic, largely due to the exceptional support I received from Arthur. Setting up a new app can sometimes be daunting, but Arthur was incredibly helpful, guiding me through the entire process. He even assisted me in configuring the system to send review request emails for all my past orders, which was a huge bonus and saved me a ton of time. The app interface itself is very easy to navigate and seems straightforward to use for managing reviews. However, since this is a very newly installed app, I need more time to fully assess its impact and see how effective it is at increasing review volume and conversion rates over the next few months. Based on the initial setup and the stellar customer service, I'm optimistic! Highly recommended for the support alone
Dec. 4, 2025
The reviews section UI is excellent, it's actually the main reason I chose this app. It fits perfectly with my theme. The 24/7 customer support is also fantastic! Hana first, and then Jennie, both helped me resolve the issues I was facing. Thanks!
Dec. 4, 2025
Iris has helped me a lot. She was very quick and straightforward, not wasting anyone's time. Thank you for having her in your team, she is indeed an asset.
Dec. 4, 2025
Ich hatte ein Problem mit dem Abändern des Textes. Hana hat mir dabei super schnell geholfen! Sie hat alle Texte für mich in wenigen Minuten abgeändert! Danke Hana
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