Rating

4.9

feedback

5,375

Reviews

chart

#401

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    14%
  • Less than a month
    24%
  • Less than a year
    58%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like Hana, Damian, Audrey, Sonny, Emily, Jade, and others. Customers appreciate the quick responses, helpful guidance, and efficient problem-solving abilities of the support team. The app itself is described as user-friendly, easy to set up, and effective in managing product reviews. Users also highlight the app's customization options and the seamless integration for collecting and displaying reviews. Overall, the app is highly recommended for its reliability and the positive impact it has on store performance.

Highlights

Positive customer support experiences with team members like Hana, Damian, Audrey, Sonny, Emily, and Jade
User-friendly app with effective review management and customization options
Quick responses, efficient problem-solving, and seamless integration for collecting and displaying reviews

Rating Breakdown

  • 5
    97% (5,200 ratings)
  • 4
    3% (139 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (21 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 16, 2024

Jasmine and Maison helped me a lot. They solved the problem within 2 minutes. Jasmine and Maison should be chosen as the support of the month and the year. Thanks

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

I can't say enough good things about the experience of this app ! Team helped From start to finish, they were incredibly professional, attentive, and personable. Audrey's and Maison's expertise made the entire process seamless and enjoyable. They went above and beyond to ensure everything was perfect, and their communication was top-notch

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

"¡Excelente experiencia con la app! Abby me atendió de manera increíble: rápida, amable y muy profesional. Resolvió todas mis dudas en poco tiempo. La aplicación es intuitiva y fácil de usar. ¡Totalmente recomendada!"

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 15, 2024

I constantly encountered errors while uploading my products, but luckily I was lucky! I would like to thank dear Abby for helping me in this process. Thanks to her support and solution-oriented approach, I was able to overcome all the difficulties. I am really grateful!

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 15, 2024

best support ever, loved the product using since day 1 of opening my store

Store

Jaaivat

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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