Get Stamen review for AiT: Loyalty, Reviews & Email

2 / 5

Feb. 1, 2024

It seemed like a great all in one platform and we wanted to make it work, but too much technical problems. We sent two dozen emails in to try and troubleshoot over email it was not successful. They advised us to book a support call, but their support "forgot" about our zoom call 3x. Yeah, they stood us up 3x. Definitely shows where their company values lie. Not for us. It seems like a great concept though, just not a fan of their execution.

Using app

4 months

Total reviews

1

Average rating

2.0

Developer Reply

We sincerely apologize for the technical issues and lack of timely support you experienced. Your feedback is invaluable, and we're working to improve our services. We regret falling short of your expectations and hope to connect with you and get this sorted. I request to give us one more chance and looking forward to connect with you.

AiT: Loyalty, Reviews & Email for Shopify
AiT: Loyalty, Reviews & Email
4.8 star
476 reviews

Loyalty Rewards Program, Reviews, Email, SMS, Push Marketing

Developer
Shopify App Store