All reviews

Rating Breakdown

  • 5
    89% (229 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (9 ratings)

Reviews with Text

  • 99% (253)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2026

This is a really great platform where I can manage almost all my features in one place—email marketing, loyalty, automation, everything. It makes things much easier and saves a lot of time. The best part I love is the instant support—the team is very quick and always comes up with solutions when needed

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2026

Wow. What a comprehensive app and group of modules. Hritik Was amazingly helpful with explaining the higher plans and what they do and what works best for our store. We have gone from the free plan to the basic and now higher because of what this app has done for our store!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

A lot of features in a single feature. Would recommend.

Store

KatKare

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

April 17, 2026

Very impressed with AiTrillion's modules in this app. Comprehensively feature-rich that cover everything you would expect to find within a loyalty and rewards program and membership subscriptions. It can take a lot of set up if you have a sizeable and established store but the support team have always been on-hand to provide guidance and support as and when needed. It is early days for us at the moment but we are expecting to be able to achieve great success with the use of this app.

Using app

3 months

Total reviews

8

Average rating

4.5

5 / 5 Share

April 15, 2026

Great support as always, very helpful, thank you

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 27, 2026

AiTrillion is easily the most comprehensive marketing tool we've used on Shopify. It covers everything from WhatsApp marketing and affiliates to advanced segmentation. The integration is rock-solid, and their support team is always available to help with custom implementations. It has significantly reduced our app spend while actually increasing our engagement rates. Highly recommended!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2026

Absolutely incredible support team – everything gets resolved quickly and smoothly!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

This app has been great so far and the customer service has been exceptional. Definitely reccommend!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Fantastic app with outstanding customer support. The team is quick to respond and genuinely helpful. The loyalty and messaging features are well thought out and easy to manage.

Store

ENZE

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Exceptional App and Incredible Support Team! We’ve been using AiTrillion on our Shopify store, and it’s been an outstanding experience from day one. The platform is impressively comprehensive, combining multiple powerful modules that work seamlessly together in a single application. The price is very reasonable, which we appreciate. We’re currently using Loyalty Rewards, Product Reviews, Customer Account, Product Recommendations, and Smart Popups. Each feature has exceeded expectations. The options and settings are thoughtfully designed, intuitive, and well-documented, making setup and customization a breeze. The included demo site and clear documentation make it even easier to get everything running smoothly. A special thank you to the support team, who have been fantastic to work with. They consistently go above and beyond, providing excellent written and verbal communication and even assisting with custom modifications to tailor the app perfectly for our needs. Their responsiveness, professionalism, and attention to detail are truly impressive. What truly distinguishes AiTrillion is the value it delivers. Instead of juggling multiple separate apps, AiTrillion provides an all-in-one solution that integrates beautifully across modules, saving both time and cost. We’re excited to expand into Email Marketing, Workflow Automation, SMS Marketing, and more as we continue to grow with the platform. AiTrillion has clearly been built with care, foresight, and the end user in mind. We highly recommend it to any Shopify store owner looking for a scalable, reliable, and feature-rich marketing and engagement platform backed by an exceptional support team.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

I have only been using AITrillion for about a month now. The customer service has been stellar. I ran into a few issues when transferring my website from one company to another, but I scheduled a call and it was all worked out. I have had no issues so far.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

We are using AITrillion mainly for the My Account page, and the experience has been excellent. The page is clean, fast, and highly customizable, giving our customers a smooth and modern dashboard to manage their orders, rewards, and account details. What makes the experience even better is their customer support team. They respond quickly, understand issues well, and provide clear solutions. Their support has made setup and customization much easier for us. Overall, AITrillion delivers a great My Account experience backed by reliable customer support. Highly recommended!

Store

Vairam

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Great support. I needed some customization for the reviews on my store and the team was quick to respond and complete the request.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 30, 2025

The team at AIT has been nothing short of exceptional. From Hritik to the entire technical support team, they have been incredibly responsive and responsible, addressing every query promptly during our initial onboarding. They took the time to understand our needs and requirements thoroughly and were transparent about what their software could deliver - no empty promises. When we engaged them to customize their software to meet our specific needs, they delivered on schedule and exactly as promised. The integration process was seamless and straightforward. The software itself is stable, reliable, and user-friendly, integrating effortlessly with Shopify Plus and Shopify POS. What truly sets AIT apart is that it’s an all-in-one platform offering a comprehensive suite of features - loyalty programs, rewards and reviews management, email marketing, and checkout extensions, all under one roof. Instead of juggling multiple apps, customer databases, and syncing tools, AIT provides a unified solution with real-time analytics presented on an intuitive dashboard for both our team and our customers. I would highly recommend giving AIT a try. The team has proven themselves to be more than just vendors, they’ve become trusted partners in our business journey.

Using app

4 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 30, 2025

AiTrillion has been a great solution for us — the team helped implement custom membership and affiliate features seamlessly, integrating them across multiple platforms we use. Everything was set up properly and works smoothly with our store operations. Excellent support and flexibility throughout the process!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Five Stars—Incredible App and Outstanding Support! I can’t say enough good things about AI Trillion! The app has so many features that really bring our Shopify store to life, from the affiliate program and site reviews to the rewards program and custom pop-ups; everything works seamlessly and looks great on the site. What really sets AI Trillion apart, though, is the amazing tech support. I worked with Sachin, who went above and beyond to walk me through every option and setting. He was patient and knowledgeable and made the entire process so much easier than I expected. The backend setup was incredibly intuitive, much smoother and more organized than other apps I’ve tried. Everything connected perfectly, and the functionality has been flawless so far. There are a lot of apps out there that make big promises, but AI Trillion actually delivers. Highly recommend it to anyone serious about building customer loyalty, engagement, and automation that really works.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

App is very easy to use and has greatly helped us manage loyalty, email, and rewards seamlessly. Highly recommend!

Using app

4 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Amazing! AiTrillion makes customer engagement seamless with its multiple features like loyalty programs and email marketing. Highly effective and easy to use!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

I am very happy to work with AiTrillion. The support team are able to patiently and efficiently solve every problem I raise.they are very responsible and trustworthy.

Store

AAB CO.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

If I had some issues I get perfect Support, many thanks.

Using app

6 days

Total reviews

3

Average rating

5.0