All reviews

Rating Breakdown

  • 5
    89% (225 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (10 ratings)

Reviews with Text

  • 98% (249)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

I have only been using AITrillion for about a month now. The customer service has been stellar. I ran into a few issues when transferring my website from one company to another, but I scheduled a call and it was all worked out. I have had no issues so far.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

We are using AITrillion mainly for the My Account page, and the experience has been excellent. The page is clean, fast, and highly customizable, giving our customers a smooth and modern dashboard to manage their orders, rewards, and account details. What makes the experience even better is their customer support team. They respond quickly, understand issues well, and provide clear solutions. Their support has made setup and customization much easier for us. Overall, AITrillion delivers a great My Account experience backed by reliable customer support. Highly recommended!

Store

Vairam

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Great support. I needed some customization for the reviews on my store and the team was quick to respond and complete the request.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 30, 2025

The team at AIT has been nothing short of exceptional. From Hritik to the entire technical support team, they have been incredibly responsive and responsible, addressing every query promptly during our initial onboarding. They took the time to understand our needs and requirements thoroughly and were transparent about what their software could deliver - no empty promises. When we engaged them to customize their software to meet our specific needs, they delivered on schedule and exactly as promised. The integration process was seamless and straightforward. The software itself is stable, reliable, and user-friendly, integrating effortlessly with Shopify Plus and Shopify POS. What truly sets AIT apart is that it’s an all-in-one platform offering a comprehensive suite of features - loyalty programs, rewards and reviews management, email marketing, and checkout extensions, all under one roof. Instead of juggling multiple apps, customer databases, and syncing tools, AIT provides a unified solution with real-time analytics presented on an intuitive dashboard for both our team and our customers. I would highly recommend giving AIT a try. The team has proven themselves to be more than just vendors, they’ve become trusted partners in our business journey.

Using app

4 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 30, 2025

AiTrillion has been a great solution for us — the team helped implement custom membership and affiliate features seamlessly, integrating them across multiple platforms we use. Everything was set up properly and works smoothly with our store operations. Excellent support and flexibility throughout the process!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Five Stars—Incredible App and Outstanding Support! I can’t say enough good things about AI Trillion! The app has so many features that really bring our Shopify store to life, from the affiliate program and site reviews to the rewards program and custom pop-ups; everything works seamlessly and looks great on the site. What really sets AI Trillion apart, though, is the amazing tech support. I worked with Sachin, who went above and beyond to walk me through every option and setting. He was patient and knowledgeable and made the entire process so much easier than I expected. The backend setup was incredibly intuitive, much smoother and more organized than other apps I’ve tried. Everything connected perfectly, and the functionality has been flawless so far. There are a lot of apps out there that make big promises, but AI Trillion actually delivers. Highly recommend it to anyone serious about building customer loyalty, engagement, and automation that really works.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

App is very easy to use and has greatly helped us manage loyalty, email, and rewards seamlessly. Highly recommend!

Using app

4 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Amazing! AiTrillion makes customer engagement seamless with its multiple features like loyalty programs and email marketing. Highly effective and easy to use!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

I am very happy to work with AiTrillion. The support team are able to patiently and efficiently solve every problem I raise.they are very responsible and trustworthy.

Store

AAB CO.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

If I had some issues I get perfect Support, many thanks.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

We were searching for a platform that offers both robust features and reliable support, and AiTrillion delivers exactly that. What we value most is the platform’s versatility and the depth of its tools. The support team is also incredibly responsive and always willing to go the extra mile to make sure everything runs seamlessly. It’s a trustworthy solution for scaling a Shopify store, and we’re very pleased with the impact so far. AiTrillion is the perfect partner for eCommerce growth—we’re excited to keep scaling with them!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Working with Hritik from AiTrillion has been a fantastic experience! He's always available to answer my questions, patiently walks me through every step, and truly goes above and beyond to help. I really appreciate his support and quick responses which has made setting up my marketing tools so much easier. Highly recommended for anyone looking for reliable support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Sunny was very helpful and nice to deal with

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

I'm always impressed by how quickly the support team at aitrillion addresses questions and comes through to help. Genuinely grateful for their patience and timely assistance!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Fast support and happy to help tailor to our business needs. Impressed so far, looking forward to developing our Loyalty and Membership schemes further with the platform. Thanks to Sunny for quick and efficient customer service around support and with billing, too.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Hirtik was amazing always in communication and attentive. very kind and understating. in the end all issues were solved!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

APP MOLTO BELLA, PER ME UN PO DIFFICILE DÀ USARE MA L’ASSISTENZA DI ATI É STATA DAVVERO PERFETTA, MI HA GUIDATO E REALIZZATO DELLE MIGLIORIE AL MIO SITO GRATUITAMENTE, APP SUPER CONSIGLIATA !

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 6, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

This app saves my hundreds of dollar literally, got all the feature in a single app with very low cast. my biggest problem is the cost i am paying to multiple app is very high. AiTrillion solves this and finally my store is fully integrated with advance tools and automations. thank you so much

Store

Medwora

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

its totally worth it

Using app

--

Total reviews

1

Average rating

5.0