Rating

4.8

feedback

256

Reviews

chart

#5,447

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    34%
  • Less than a year
    49%
  • More than a year
    12%

Reviews Summary

AiTrillion is highly praised for its comprehensive features that cover email marketing, loyalty programs, automation, and more, making it a valuable all-in-one solution for ecommerce merchants. Users appreciate the instant and helpful support provided by the team, ensuring smooth operations and successful implementation of the app. The platform is commended for its ease of use, seamless integration with Shopify, and the ability to streamline customer engagement and marketing efforts effectively. However, some users have raised concerns about billing issues, unexpected costs, and certain features like email marketing and WhatsApp chat not meeting their expectations. Despite these challenges, the majority of reviews highlight AiTrillion as a reliable and feature-rich marketing tool with exceptional customer support.

Highlights

Comprehensive features and all-in-one solution
Instant and helpful support
Ease of use and seamless integration with Shopify
Billing issues and unexpected costs
Challenges with certain features like email marketing and WhatsApp chat

Rating Breakdown

  • 5
    89% (229 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (9 ratings)

Reviews with Text

  • 99% (253)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2026

The customer service is great — they always reply to emails promptly!!!

Store

NIMASO

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2026

Working with AI Trillion Services has been a great experience. Their support team is incredibly responsive and always quick to reply whenever help is needed. What impressed me most is how they don’t just solve problems—they also provide smart suggestions that genuinely improve the overall experience. Every issue I had was handled quickly, professionally, and with real attention to detail. If you're looking for a team that offers fast support, expert guidance, and efficient problem-solving, I highly recommend AI Trillion Services.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 24, 2026

This is a really great platform where I can manage almost all my features in one place—email marketing, loyalty, automation, everything. It makes things much easier and saves a lot of time. The best part I love is the instant support—the team is very quick and always comes up with solutions when needed

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2026

Wow. What a comprehensive app and group of modules. Hritik Was amazingly helpful with explaining the higher plans and what they do and what works best for our store. We have gone from the free plan to the basic and now higher because of what this app has done for our store!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

A lot of features in a single feature. Would recommend.

Store

KatKare

Using app

10 days

Total reviews

6

Average rating

5.0

All reviews

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