Rating

4.8

feedback

256

Reviews

chart

#5,405

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    34%
  • Less than a year
    48%
  • More than a year
    12%

Reviews Summary

AiTrillion is highly praised for its comprehensive marketing tools, exceptional customer service, and seamless integration with Shopify. Users appreciate the app's features like loyalty rewards, product reviews, email marketing, and customer account management. The support team is consistently highlighted for being responsive, knowledgeable, and going above and beyond to assist users with custom implementations and troubleshooting. The platform is commended for its all-in-one solution that saves time and cost by combining multiple powerful modules. However, some users have mentioned issues with billing, difficulty in using certain features like email marketing, and unexpected costs.

Highlights

Comprehensive marketing tools and features, exceptional customer service, seamless integration with Shopify
Responsive and knowledgeable support team, assistance with custom implementations
All-in-one solution saving time and cost, combining multiple powerful modules
Issues with billing, difficulty in using certain features like email marketing, unexpected costs

Rating Breakdown

  • 5
    89% (229 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (9 ratings)

Reviews with Text

  • 99% (253)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 24, 2026

This is a really great platform where I can manage almost all my features in one place—email marketing, loyalty, automation, everything. It makes things much easier and saves a lot of time. The best part I love is the instant support—the team is very quick and always comes up with solutions when needed

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2026

Wow. What a comprehensive app and group of modules. Hritik Was amazingly helpful with explaining the higher plans and what they do and what works best for our store. We have gone from the free plan to the basic and now higher because of what this app has done for our store!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

A lot of features in a single feature. Would recommend.

Store

KatKare

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

April 17, 2026

Very impressed with AiTrillion's modules in this app. Comprehensively feature-rich that cover everything you would expect to find within a loyalty and rewards program and membership subscriptions. It can take a lot of set up if you have a sizeable and established store but the support team have always been on-hand to provide guidance and support as and when needed. It is early days for us at the moment but we are expecting to be able to achieve great success with the use of this app.

Using app

3 months

Total reviews

8

Average rating

4.5

5 / 5 Share

April 15, 2026

Great support as always, very helpful, thank you

Using app

Over 2 years

Total reviews

4

Average rating

4.8

All reviews

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