All reviews

Rating Breakdown

  • 5
    89% (225 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (10 ratings)

Reviews with Text

  • 98% (249)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 25, 2024

Store

Gustavo

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 8, 2023

We have used the APP with success. When we needed customer support, they were quick to respond and handled our issue with professionalism.

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your positive experience with our app and customer support! We're glad to hear that you've had success using our app and that our support team was able to assist you promptly and professionally. If you ever have more questions or need further assistance, please feel free to reach out. Your satisfaction is important to us!

4 / 5 Share

July 11, 2023

Great value for all the apps in the plan that you can use. Support staff is very helpful and responsive. Some of the features can be glitchy, but support is there to assist. Overall great app for the value and number of features.

Using app

20 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 13, 2022

The app is very user-friendly and the customer service is very patient with all the questions that I have been asking.

Using app

19 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review 🤩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

4 / 5 Share

Dec. 1, 2021

I like that they have tutorial videos on different sections of the app. Customer service is also great! just be mindful of the time difference from between countries. The app does need some work but I contacted customer service and they helped me out big time. I had scheduled My announcement bar to start at 12 am for Black Friday but it did not show in my store so I contacted customer service and he fixed it for me alone with some other things I needed help with especially with the coding part lol

Using app

12 days

Total reviews

5

Average rating

4.8

4 / 5 Share

May 5, 2021

Love the app especially for pop ups and review automation. Could give more for the $9 package though.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 26, 2021

Only two days into using this, a steep learning curve but well documented, and the support has been very efficient and fast in both instances I requested help. I think this is excellent value for money and I look forward to seeing how these integrations help my Shopify store.

Using app

2 days

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help! 😄

4 / 5 Share

Feb. 25, 2021

I'm still getting used to this app (there is so much to learn!) so for now I will leave it at 4 stars with room for another star. I've needed help with two issues and they were resolved in a timely manner. For me, customer service is so important and so far, so good with Ai.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for the kind words. Our Support team is here to help! 💖

4 / 5 Share

Nov. 15, 2020

I used this app last 15 days its working well and good customer support also, i have only one issues its still not solved.

Using app

20 days

Total reviews

10

Average rating

4.4

4 / 5 Share

Oct. 19, 2020

I like that its completely seamless and since I don't have a lot of time to stay on top of all the different app, AiTrillion does it all in one stroke. It couldn't be easier since I'm not a developer but I get the same results.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 15, 2020

I have been using this app since April 2020. Have found the support to be good and the usually respond to the chat (might depend on time of day). I love how easily the Loyalty seems to work with the POS. I am happy to get email, loyalty rewards and other features all in one. The price is also excellent.

Store

VAIYA

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 3, 2020

easy & good app i am still testing the app, but until now i didn't catch the expected results, hope the results be more effective reports and analysis should be more advanced

Using app

About 1 month

Total reviews

5

Average rating

4.0

Developer Reply

For all the little and big ways you’ve pitched in…thanks! Thank you for your review. We are here to make it count towards your store success. We suggest you to implement all our automation features for maximizing the returns. You can use our FREE dedicated support executive setup services to make sure everything is setup for full fire. You can reach us at [email protected] for the same.

4 / 5 Share

April 20, 2020

This app is truly amazing and helps with automation. While I am still very new at using it, it's working well so far and will be back to add to my comment if need be. The agent helped me set it up from start to finish, no stress at all. Plus, it is free! I definitely recommend using the app.

Using app

11 days

Total reviews

5

Average rating

4.4

Developer Reply

Our heart just keeps thanking you and thanking you ! Thank you for your review.