Day and Night Bamboo review for AiT: Loyalty, Reviews & Email
Feb. 5, 2024
They asked me on day ONE to leave a 5 star review for a large discount on their paid plan, that should have been my first red flag. I declined because I hadn't even used the app yet and I was not interested in a paid plan. Months later they charge me $250 out of nowhere and tell me "I authorized this payment". They will not allow you to remove your credit card information or even cancel the plan. I called my bank and got it refunded. It's a complete scam, and did nothing but slow my store down.
Hi - We are sorry about the experience you face with us. But we have no intention to charge if you are not using the platform. We can check your account and surely refund you if you haven't used the platform. We do have a dedicated support team and we aim to give the best support for the platform. You can validate it with all our reviews too. Still, I am sure we will fix the issue you faced. Our team will connect with you shortly and solve this. Thanks
Loyalty Rewards Program, Reviews, Email, SMS, Push Marketing