Mister SFC review for Ai: Loyalty Membership & Email
Feb. 10, 2024
DO NOT USE THIS APP, PLEASE READ MY REVIEW. I used this app for about a month because of the features they have but after setting up and trying the app I found they are behind on basic email features, the triggers for flows is mediocre, trying to create emails with their builder is not as easy as Klaviyo, my customers received a lot of emails because they triggered multiple flows when then should have been removed from one and move to the next flow, their pop ups are not smart and extra basic because it is only a 1 step pop up where they enter their email and they get a generic success step with discount but you can't customize the success step, their rewards and review features are also basic and the design on the front end is also basic and need more customization features. There are a lot more issues but hopefully you get the point. They have a lot of features but each one of their features are lacking so there's not thing they are good at. What made me the most upset was they agreed to a good price which made me switch but then they only gave me enough emails to only send out one campaign and said I had to pay more to send email campaigns which would get the price closer to what I was paying for with Klaviyo so I went back to Klaviyo. Also when I sent a email campaign my spam and bounce rate went up to 6% when I was at 0% on Klaviyo. You get what you pay for but their app is not even worth the time and money to set up and find out all of their faults with the lack of standard features...there is nothing ai about their app. Thanks for reading and trust me you will thank me later.
Hi Tom, Thanks for writing this review. First, I will clear every reader that this review is the result of non-acceptance of the bargain Mr. Tom is trying with our team. Please check the screenshot on this link - https://prnt.sc/QXtW9J67kF23 Second, Mr. Tom installed our app second time in 6months. If they are not happy with the app, why do they come back to use it again? Third, We never mentioned that we are Klaviyo or we provide all the features of Klaviyo at 1/3rd of the price which Mr. Tom is demanding. Fourth, check the screenshot below, how he is trying the app for 10-10 days and exploring our features. After uninstallation, install it again, just to give the review. Screenshot- https://prnt.sc/pP1bMUrmp3MH So this review seems to be influenced by the competitors to make our profile worse. We provided them a very competitive price and he agreed to it after using it for a month, He denied it and said he did not read the pricing & proposal correctly. If anyone needs this proof, I have that in writing too. We are going to complain about this store to Shopify as this seems to be a competitor-influenced store and get this removed from Shopify. For any new or old sellers >>> Try to connect with us by Phone or email before being influenced by this review. It's not true. Thanks =======
AiT: Loyalty, Memberships, Email & Affiliate for Shopify