ชาร์โคลแซนด์ review for Ai: Loyalty Membership & Email

1 / 5

Aug. 28, 2020

No support at all. I asked question couple days ago but no reply. gotta delete app. I would rather pay than having free with no support at all. For your reply : Why didn't you also state that your staff did reply to me "AFTER" I delete your app and "AFTER" I reviewed 1 star. Clearly that you have to improve your investigation or using some windows of opportunity to justify your app. I don't know who reply this review but your staff who contact me "AFTER" I delete your app was doing a great job. In brief, in my point of view level of support still terrible. Mainly because "NONE OF THE RESPONSE FROM YOU UNTIL I DID NEGATIVE ACTION" For anyone want to try AiTrillion is just fine but COUNT ME OUT!!!

Using app

2 days

Total reviews

3

Average rating

2.3

Developer Reply

Customer is always The God For Us :) - Most of our 5-star reviews are clearly stating our support team hard work. We investigated the communication & did found that we replied the same day & again after it the next day. Sometimes/Rarely emails go to spam. Still, we will love to talk to you. Kindly send me email md@aitrillion or give us a call or send us a message on FB page if for some reason you are unable to get ur messages. We will do our best always. Our support is aways 100% FREE.

Ai: Loyalty Membership & Email for Shopify
Ai: Loyalty Membership & Email
4.7 star
498 reviews

AiT: Loyalty, Memberships, Email & Affiliate for Shopify

Developer
Shopify App Store