The Golfing Eagles review for AiT: Loyalty, Reviews & Email
Oct. 23, 2020
They say the app is free for 90 days.... WRONG... No they will charge you 29 instantly, and with me, I complained about it and what did they do?? Charged me twice, like in the same week of using this. I mean it seems like a decent app, but you dont say its free for 90 days and then act like NO its not. They made it seem like they wanted you to try it for 90 days and get used to it. Well the support has been awful and this is the first 1 star review Ive ever left at shopify app store, but I am super disappointed and feel super ripped off. *** thanks for the lame response and NO you didnt give me a refund at all and you charged me twice..... How the hell are listing this app as FREE? Then you act like its no big deal that you charged me twice and act like you gave me a refund, where? How about two refunds for charging me twice and no I did not approve anything. Why the hell would I approve being charged 29 twice ? for something you guys make it seem is free for 90 days?
We apologies for the confusion and we have already approved your full refund before you submitted the review. You where charged because you have approved it manually and still we have no issues on refunding it and we can migrate you on the free plan. Please let us know if you need any assistance and our team is happy to setup all features on your store. Thanks
Loyalty Rewards Program, Reviews, Email, SMS, Push Marketing