All reviews

Rating Breakdown

  • 5
    82% (51 ratings)
  • 4
    6% (4 ratings)
  • 3
    2% (1 ratings)
  • 2
    3% (2 ratings)
  • 1
    6% (4 ratings)

Reviews with Text

  • 100% (62)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2025

Fabulous app! Just trying to get my head around how it all works with the free version for now, but the support has been fantastic and the functionality is amazing. If you're looking to implement upsells, you won't find a better solution.

Using app

5 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 2, 2024

The App is Good, i need help to setup a campaign and Abul Hasib helped me do it effortlessly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

Great App and fantastic and friendly support! The agent was extremely helpful and patient with me as I asked number of questions. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2022

This App is very helpful in helping to increase sales by upselling. I will highly recommend this app for any serious store owner.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

TRÈS CONTENTE DE L'APPLICATION, JE VIENS DE FAIRE UNE OFFRE DE BIENVENUE HATE DE VOIR LE RÉSULTAT. MERCI POUR L'APPLICATION

Using app

20 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

May 28, 2021

They either don't have a customer service team or they don't care enough to reply. Have been trying to contact them for past 48 hours. No reply. It's an urgent matter so emailed them. No reply. No chat reply. I'm forced to delete it now. PRO user treated like useless.

Store

Omorfee

Using app

2 months

Total reviews

2

Average rating

3.0

4 / 5 Share

Jan. 31, 2020

Looking good so far lots of options and it seems to be well worth the investment. Can't wait to get stuck in further. The menus seem easy to use and very easy to design content. Still new to this but the email popup and the upsells are great

Using app

12 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 17, 2020

User friendly. Allows me to create pop-ups to meet almost every need. Lots of features with the free version. I would absolutely recommend it.

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 8, 2020

I used this app for pop up alerts for customers to check off on. There are many features to make it conducive to your needs. Tons of options to create what you need for pop ups.

Using app

5 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Jan. 8, 2020

Intuitive and user friendly design. Gives you a lot of flexibility with design and mechanics and is easy to use

Using app

5 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Dec. 21, 2019

Occasionally the pop-up would display as expected. Recently launched another campaign and it seems the app isn't reliable. Uninstalling unfortunately

Using app

12 months

Total reviews

3

Average rating

3.0

Developer Reply

Thank you for the review. We’re sorry to hear you didn’t have a great experience with Aiva. If you reach out to our live chat we’ll be happy to have someone on our support team make sure the settings on your campaign are set up to display properly!

3 / 5 Share

Nov. 1, 2019

IT IS OK, NOT VERY EASY TO USE. A LOT OF FEATURES NOT FUNCTIONING PROPERLY. NEED IMPROVEMENT. BETTER THAN NOTHING

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback! We're sad to see that you didn't have a great experience with Aiva. Our team is always happy to help over live chat or you can book a demo here: http://calendly.com/aiva/

1 / 5 Share

Aug. 1, 2019

Tried using it for several weeks. The MAJOR issue is that the pop up windows are malfunctioning: They often do not close upon clicking the "X" button to close it. This is not something only we noticed internally, but customers contacted us to report the issue. Our web sales plummeted during the time it was up.

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 9, 2019

Great app! The options available are the best I've seen, the live chat support was quick and efficient, and it's free.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2019

Super easy to use. Works really well and able to tailer to exactly what I wanted both in terms of layout and branding.

Using app

24 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2019

I'm really impressed with this app, it's great! However, I've been having issues with the countdown timer on mobile. I've contacted support but nothing yet, I disabled mobile while it gets fixed. UPDATE: I received great support from the team thank you Steven for fixing the glitch on the mobile pop up. I'm super happy with this app and how customisable it is, keep up the good work guys! :)

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2019

Holy crap! This is the best tool EVER! I have seen quite an uptick in engagement! Users are beginning to stay longer and browse more! Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2019

This is a great app with very intuitive design, 10/10 would click.

Using app

About 2 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

May 15, 2019

This app is great. We can easily create very interesting pop-ups with great design quality. Thank you very much!

Using app

22 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

May 13, 2019

It could potentially be a really good app but there seems to be bugs that cause major problems and without the ability to switch the app off until the problems can be resolved we sadly had to uninstall (still waiting for Aiva to sort this so might have to use a different app)

Using app

39 minutes

Total reviews

10

Average rating

3.8

Developer Reply

Oh no, we apologize for your experience. You can deactivate the campaign directly from your dashboard. We’d be happy to help with the button problem you were previously facing, but would need you to reinstall the app so we can diagnose the issue. Thank you for your patience!