All reviews

Rating Breakdown

  • 5
    83% (172 ratings)
  • 4
    10% (20 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (5 ratings)
  • 1
    4% (8 ratings)
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5 / 5 Share

May 2, 2024

The App is Good, i need help to setup a campaign and Abul Hasib helped me do it effortlessly.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Abul Hasib was amazing, he helped me fix an issue I was having. Thanks very much. This is an amazing application.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

Great App and fantastic and friendly support! The agent was extremely helpful and patient with me as I asked number of questions. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

This app is the best! I use it for quick announcements to the visitors of my website. Must have it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

Very nice free version too! But there is a limited word count so I have to write 100 words on this review.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2022

This App is very helpful in helping to increase sales by upselling. I will highly recommend this app for any serious store owner.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

TRÈS CONTENTE DE L'APPLICATION, JE VIENS DE FAIRE UNE OFFRE DE BIENVENUE HATE DE VOIR LE RÉSULTAT. MERCI POUR L'APPLICATION

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 28, 2021

They either don't have a customer service team or they don't care enough to reply. Have been trying to contact them for past 48 hours. No reply. It's an urgent matter so emailed them. No reply. No chat reply. I'm forced to delete it now. PRO user treated like useless.

Store

Omorfee

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 29, 2020

I used this app on my online store, it is simply brilliant. Very easy to configure popups and banners. I will surely recommend this to any one, especially the owners of new online stores.

Store

ABBZCO

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Woohoo - thanks for the review 🌟 We're here for you if you have any questions!

5 / 5 Share

Aug. 27, 2020

Thanks a lot . Saved me and my customers lots of time. Look forward to more… and... minimum 100 characters

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Keep an eye out for new updates and templates 😊

5 / 5 Share

June 5, 2020

They have some really nice templates including a bunch of stuff for COVID-19. I made a cool little information popup for the pandemic and it was pretty easy.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Stay tuned as we continue to launch new templates 👀

4 / 5 Share

Feb. 16, 2020

I like the app so far, the set up is very easy, you can quickly start a campaign also! will update the review after a month!

Using app

4 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Feb. 11, 2020

1. I did create a pop-up (campaign as they call it). Saved. Published and then on my website was visible only the template!!! First contact with customer service: no reply just an email with the chat transcription. 2. New try. Create a new pop-up. Saved. Did't saved the changes. 3. Again. Saved and Published. Not visible on the website. Contacted the customer service. No reply, email with chat transcription!! 4. I discover that the pop up that was not visible on the desktop version of my website, was visible as template (so without changes and without meaning) on the mobile version!!! Should I repeat that I wrote to the customer service and the only answer was an email with the chat transcription? App deleted. I hope you have better luck.

Using app

1 day

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, thanks for your review. We are very sorry to see you had a negative experience with Aiva. We looked at your profile and noticed a few factors that might be causing the issues you were facing: - Your homepage URL was blacklisted - Mobile version of the campaign was turned off - Advanced builder was accessed but there was no syncing of any design changes across devices We would be thrilled to help you resolve all your problems if you give Aiva another chance. We always like to get back to users who reach out as soon as possible but we typically ask for up to 24 hours to respond to an issue. All the best.

4 / 5 Share

Feb. 20, 2020

I've been using Aiva pop-ups on my website for offer communication with customers for a couple of months. Love the flexibility and ease of use of this app . Would love to see you guys come up with specific use case pop-ups.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 4, 2020

The app is easy to use. I used it for a pop-up and it's gorgeous. I hope it works for boosting my conversion rates.

Using app

3 days

Total reviews

1

Average rating

4.0

3 / 5 Share

Feb. 1, 2020

I haven't been able to really use this app yet, but I am disappointed that it doesn't work on mobile yet.

Using app

1 day

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, thanks for the review. Just to clarify, any campaigns created by Aiva work seamlessly across both desktop and mobile devices, however the dashboard and campaign creation process is limited to desktop. We hope to enhance this in the coming weeks. Please reach out on live chat or email [email protected] with any questions!

4 / 5 Share

Jan. 31, 2020

I'm just trying it out. I don't know yet. I haven't tried it but I like the layout and design so far.

Using app

6 days

Total reviews

4

Average rating

3.5

4 / 5 Share

Jan. 31, 2020

Looking good so far lots of options and it seems to be well worth the investment. Can't wait to get stuck in further. The menus seem easy to use and very easy to design content. Still new to this but the email popup and the upsells are great

Using app

21 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 20, 2020

Aiva seems to be the app for me, budget constraints are why i haven't bought the app. will update the review once i have tried pro for a month.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 17, 2020

User friendly. Allows me to create pop-ups to meet almost every need. Lots of features with the free version. I would absolutely recommend it.

Using app

10 months

Total reviews

1

Average rating

4.0