All reviews

Rating Breakdown

  • 5
    82% (164 ratings)
  • 4
    10% (20 ratings)
  • 3
    3% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2024

Ako loyalty retargeting app is relly User-friendly, highly recommend! 十分感謝有Ako loyalty app能夠提供完整的會員制度,也期待App之後推出更多豐富的功能!:)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

真的是打從內心推薦給台灣的店家,有態度誠懇親切、知識含量豐富的對應窗口,透過在shopify打滾多年累積的經驗,能解決許多我們已經想到&還沒想到的問題,且開發團隊擁有純熟的技術,能把客戶腦中的想像落實為具體的畫面。 如果有要使用點數相關功能的,請務必認真考慮這個APP

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

Joanne 服務實在太讚!不得不推~ App本身相較shopify商店上提供的很多同類型app來說,已經算是很完善。 除了一些地方會需要請人員協助設定外,基本上操作算是簡單明瞭。 剛剛使用app,目前沒有遇到任何讓我不滿的地方。 人員Joanne也是非常有耐心跟熱心服務!!!真的太棒~大推! 有任何問題她都非常快速回應,很喜歡。

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 29, 2024

功能性很齊全 且都非常容易使用,管理功能上也很容易上手 非常推薦可以購買的APP 且顧問也都很有耐心貼心的教學 遇到問題也給予很快速的回覆 整體感受非常良好 The app has comprehensive features and is very easy to use. The management functions are also easy to get started with. I highly recommend purchasing this app. The consultants are very patient and thoughtful in their teaching. When encountering issues, they provide quick responses. Overall, the experience has been very positive.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2024

很好的用戶體驗,會推薦給需要的朋友使用!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

免費使用裡面的social login功能,很讚

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

This app (Ako Loyalty Retargeting CRM) allows us to customize membership benefits and to enhance engagement based on consumer behavior and local market needs, providing a thoughtful service for brand owners. Good and prompt tech support as well.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

會員基本的功能都蠻完整的~有支援中文!很棒 負責跟我們對接的專員(Joanne)會主動關心給予協助! 有問題也都很確實地幫我們解決!推薦給大家

Store

MR.HOPE

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Joanne from the staff is exceptionally helpful and always eager to find solutions for us. Additionally, the app is incredibly user-friendly. I highly recommend it!

Store

ME30

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

技術服務很全面也專業(艱深),當遇到操作問題時,能遇到友善且聰明的PM真的很幸運!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

試用過很多會員制系統與點數系統,發現功能最精實也最合乎使用的就是這款 1.串接系統直覺且保有彈性 2.費用合理 3.有問題找得到人,回應速度1-2天內 4.顯示上不會影響使用者購物體驗,實際使用後確實提升轉換率 另外感謝專業的Joanne提供協助,還幫助我再將應用程式與FLOW做到更好的自動化,真的大力推薦Joanne ---- I have tried many membership systems and point systems, and found that this one has the most sophisticated functions and is the most user-friendly. 1. The series connection system is intuitive and flexible 2. The cost is reasonable 3. If you have any questions, you can find someone, and the response speed is within 1-2 days. 4. The display will not affect the user's shopping experience, and it will indeed increase the conversion rate after actual use. In addition, I would like to thank the professional Joanne for her assistance and helping me to better automate the application and FLOW. I highly recommend Joanne.

Using app

26 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 3, 2024

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Very useful app. If you encounter problems with the settings, the customer service will be very patient and provide assistance. I sincerely recommend it to everyone.

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 12, 2023

Akohub has designed the membership system's features perfectly and continues to strengthen its focus on localization applications! Whenever I raise an issue, they proactively resolve it and consistently track my subsequent status. Especially Joanne Chai, she is the best service I have ever encountered in my life! Always actively helping me solve problems, not only limited to the services they provide but also assisting me in resolving issues encountered when using Shopify again. Whether you are a Taiwanese business or not, I highly recommend using Akohub's services!

Using app

10 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 10, 2023

Since there is a bug and you dont dare answering to emails (sent 10 days ago btw), here is my one star review to receive the support I actually need :).

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 28, 2023

We have recently started using the Ako Marketing Retargeting Ads app for a month and have been very satisfied so far. I want to especially thank Joanne from their customer service team for her tremendous help and support. As a new brand in the local market, we faced many challenges with logistics and marketing on the Shopify platform. Joanne was very empathetic and patient in addressing our difficulties. She thoroughly explained how to use the AKO system and features. There were some functionalities on AKO that we didn't know how to utilize fully. Joanne always assisted us with processing and communication. She also comprehensively helped us with setting up and resolving operational issues. I highly recommend this app and consulting Joanne if you need to leverage similar platforms and capabilities - she will undoubtedly be the best person to help you. Joanne is an extremely caring and responsible consultant. Without her assistance, we would have encountered many obstacles and not known how to solve them. She is truly the most compassionate person we have worked with so far and genuinely understands users' needs. Joanne professionally and patiently helped us tackle all the problems we faced and always responded to us in the shortest time. I sincerely appreciate all her hard work and recommend her to anyone needing assistance!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

I had an amazing experience with Ako's service. The staff was incredibly professional and their attitude was exceptional. They went above and beyond to cater to my needs and were always ready to assist. Especially Joanne's help. Not only explained the functions of the app twice for me in detail.When I was too busy to set up the membership system, she also kindly assisted me in sorting out the content settings of the membership system and helping me complete the initial settings.I am really grateful for her ability to let me can quickly start using the membership system and other functions.She was always there to help me with any issues I had after starting to use the app. After having the membership function, it has successfully attracted many old customers to come back to the website.I highly recommend their service for their outstanding professionalism and exceptional customer care.

Store

SMOOSY

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Really nice costumer support once yo talk with them :) Ray had help me a lot

Store

Wrenlee

Using app

27 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 25, 2023

Really thank you Kelly for your help, we are a start-up brand For the logistics and marketing problems encountered on the shopify e-commerce system, she was very enthusiastic and gave us detailed assistance and explanations AKO's system operation has some places that we don't know how to use, and it helps us deal with and communicate very well And also very complete help to our official website erection and how to use the operational problems, If you need to use related systems or functions, I highly recommend AKO's system, and asking her for help will definitely be the best and only person Kelly is a very caring and responsible consultant, Without her help, we should encounter many difficulties and problems and don't know how to solve them She is really the most caring person we have met so far and will truly understand the needs of users Professional and patient to help us deal with all the problems we encountered, and will reply us in the shortest time I feel that she is not just an ordinary customer service agent. To be honest, I even want to hire her to our company. I really appreciate her hard work in helping us and recommend it to everyone in need! !

Store

ALTI

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

'm grateful to Kelly for her invaluable help and for introducing the social login feature, which has greatly enhanced the convenience and richness of my store!!!!!

Using app

16 days

Total reviews

2

Average rating

5.0